Interim Direct Award - Door Entry System Services

Concepts

• hemel hempstead
• communal door entry systems
• system
• emergency response services
• interim direct award - door entry system services
• door
• entry
• dacorum borough councils housing stock
• control panels
• maintenance

Location

Description

The contract covers the interim provision of maintenance, repair, and emergency response services for communal door entry systems installed across Dacorum Borough Council's housing stock. This includes: 24/7 responsive call-out and fault rectification Planned preventative maintenance Repairs to access control panels, audio-visual intercoms, door automation systems, and associated cabling and infrastructure Minor upgrades and component replacements where necessary Asset verification and system labelling

Award Detail

CPV Codes

• None found

Legal Justification

Following the unexpected early termination by the incumbent provider, the Council was left with insufficient time to complete a compliant procurement procedure before service cessation on 30 June 2025. Given the essential and safety-critical nature of the contract, a direct award was necessary to ensure continuity of service and safeguard residents. The urgency arose from circumstances not attributable to the Council.

Other Information

The total estimated contract value is £200,000 (excluding VAT). The supplier is required to begin service delivery from 1 July 2025, operating across multiple residential sites within the borough. The duration of the contract is 12 months. Due to the criticality of this safety-related service and the urgency of maintaining operational continuity following the early termination of the incumbent provider, the contract was directly awarded to a supplier with established experience delivering related security system services within Dacorum. ** PREVIEW NOTICE, please check Find a Tender for full details. **