Cloud Based Contact Centre
A Contract Award Notice
by NATIONAL HIGHWAYS
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 3 year
- Value
- £687K
- Sector
- TRANSPORT
- Published
- 02 Jul 2025
- Delivery
- 01 Apr 2025 to 31 Mar 2028
- Deadline
- 30 Mar 2025 23:00
Concepts
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- National Highways Birmingham
1 supplier
- Fohen Dereham
Description
This proposal is to undertake a project to explore the market for a replacement cloud-based contact centre service contract. The project will cover requirements gathering, governance, procurement and transition/transformation activities. The high-level benefit of the project will be the continued provisioning of cloud-based contact centre services. It will also facilitate opportunities to confirm value for money and that the most appropriate functional and technical solution is in place.
Award Detail
| 1 | Fohen (Dereham)
|
CPV Codes
- 71311210 - Highways consultancy services
Reference
- tender_364512/1496579
- CF 480f47cc-5498-4334-a3ae-998407fd35e9