Digital Family Hub

Concepts

• educational software
• newbury
• family support services
• family services
• digital access
• families
• family hubs
• west berkshire’s family hubs
• digital family hub
• the local digital infrastructure

Location

Description

West Berkshire currently uses the West Berkshire Directory to provide families with a single, accessible source of information about local services. Some online features, such as booking and payment options, have been introduced to support residents in accessing services. However, these do not meet the full requirements of the Department for Education’s (DfE) for a universal front door. Family Hubs must be built around three core delivery principles: Access, Relationships, and Connections. Each area is expected to meet minimum standards to provide digital access to information, guidance, and support across all aspects of the programme. This includes offering a universal ‘front door’—a one-stop shop for family support services that integrates both physical and virtual access. To meet and exceed these expectations, West Berkshire’s Family Hubs are seeking a digital transformation solution. The goal is to go beyond the DfE’s minimum requirements and deliver broader improvements to the local digital infrastructure, enabling more coordinated, effective support for early intervention, prevention, and family services across partner organisations.

CPV Codes

• 48190000 - Educational software package
• 48200000 - Networking, Internet and intranet software package
• 48300000 - Document creation, drawing, imaging, scheduling and productivity software package
• 48510000 - Communication software package
• 48900000 - Miscellaneous software package and computer systems
• 72000000 - IT services: consulting, software development, Internet and support
• 72212211 - Platform interconnectivity software development services

Indicators

• Renewals are available.

Other Information

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