Microsoft Unified Support Service
A Contract Award Notice
by ANCHOR HANOVER GROUP
- Source
- Find a Tender
- Type
- Contract ()
- Duration
- not specified
- Value
- £189K
- Sector
- MISCELLANEOUS
- Published
- 11 Jul 2025
- Delivery
- not specified
- Deadline
- n/a
Concepts
Location
1 buyer
- Anchor Hanover Group Bradford
1 supplier
- Microsoft Reading
Description
The contract extension is for Microsoft unified Support service which is a heightened level of support for all Microsoft products. Anchor has invested heavily in Microsoft products and this extension of support is necessary as it covers all of Anchor’s Azure and O365 products from them.
Award Detail
1 | Microsoft (Reading)
|
CPV Codes
- None found
Legal Justification
The direct award justification is to allow Anchor to award a public contract to an existing supplier who supplies core IT services and software, as an ‘extension’ to existing services. Concerns the supply of services by the existing supplier which are intended as an extension to existing services:- a. A change in supplier would result in services that are different from or incompatible with, existing goods, services or works b. The difference or incompatibility would result in disproportionate technical difficulties in operations or maintenance. Microsoft are the only supplier to offer this level of direct support and thus a different supplier would be incompatible and would result in disproportionate technical difficulties in maintenance of our extensive Microsoft estate. This is an essential component to provide Microsoft support, any problems that could not be escalated to Microsoft and receive the appropriate level of support could impact Anchor operations reliant on Microsoft systems and thus have significant cost impact Contract renewal is annually (at Microsoft’s request) and is likely to be required for the foreseeable future as Anchor is unlikely to move away from Microsoft products.
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-051e62
- FTS 039113-2025