MyKarbon Customer Portal App for Karbon Homes

A Contract Award Notice
by KARBON HOMES

Source
Find a Tender
Type
Contract (Goods)
Duration
not specified
Value
£2M
Sector
TECHNOLOGY
Published
11 Jul 2025
Delivery
not specified
Deadline
n/a

Concepts

Location

Tyneside

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

One of Karbon’s 3 strategic aims is to deliver an excellent customer experience, and part of the focus here is to provide great digital choice to our customers. It’s essential that we make it easier, reliable and secure for our customers & that we enable more self-serve opportunities. Our customer portal (MyKarbon) is our primary self-serve route, and we’re committed to continue to enhance our digital services offering

Award Detail

1 Plentific (London)
  • MyKarbon Customer Portal App for Karbon Homes
  • Reference: 039439-2025-ca14802-1
  • Value: £2,116,782

Renewal Options

72 month(s) from the commencement date, with 48 initial month(s) and option to extend 1x24 month(s)

Award Criteria

Quality 60.00%
Social Value 10.00%
Commercial 30.00%

CPV Codes

  • 48510000 - Communication software package
  • 48333000 - Contact management software package

Indicators

  • Options are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains