Website Development, Maintenance and Hosting Framework

A Contract Award Notice
by HIGHLANDS AND ISLANDS ENTERPRISE

Source
Find a Tender
Type
Framework (Services)
Duration
not specified
Value
£1M
Sector
TECHNOLOGY
Published
17 Jul 2025
Delivery
not specified
Deadline
n/a

Concepts

Location

Scotland:

Geochart for 3 buyers and 1 suppliers

Description

THIS IS A CONTRACT AWARD NOTICE AND AS SUCH THE PROCUREMENT PROCESS IS COMPLETE. Highlands and Islands Enterprise (HIE) is seeking to appoint a suitably qualified supplier to further develop, maintain and host its suite of websites on the Umbraco content management system. This Framework is being procured for Highlands and Islands Enterprise (HIE) and on behalf of Wave Energy Scotland (WES), Orkney Research and Innovation Campus (ORIC) and any other Contracting Authority wholly or partly under the control of, or funded by HIE, WES or ORIC, at any point during the term of this Framework, subject to case-by-case approval by HIE. These services will be required from 1 August 2025 for an initial period of 3 years (unless terminated in accordance with the provisions of the Framework agreement) with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term.

Total Quantity or Scope

This framework will support the ongoing evolution of our websites. The key tasks under the framework are: 1.Hosting 2.Transfer of existing websites 3.Website planning, scoping, design and build 4.Aftercare – maintenance, support and upgrades 5.Project management and reporting 6.Code red 7.Usability, accessibility and testing 8.Website sustainability 9.Strategic campaign planning and delivery 10.Metrics and optimisation The 3-year budget, excluding VAT but inclusive of travel and subsistence, currently available to deliver these services is between GBP 526,000 and GBP 880,200. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Award Detail

1 Bright Digital Marketing (Glasgow)
  • Reference: 040856-2025-fts 43-1
  • Value: £1,086,190

Renewal Options

HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services (whether by way of the removal of Services, the addition of new Services such as a business need, or increasing or decreasing the Services or specifying the order in which the Services are to be performed or the locations where the Services are to be provided). HIE shall not require any such change other than where it is permitted by Regulation 72 of the Public Contracts (Scotland) Regulations 2015. Examples of contract modification include but are not limited to: - To provide for additional services by the original supplier that have become necessary and were not included in the initial procurement. - Where services/part of the service provided can be delivered inhouse by HIE/HIE shared IT services and no longer necessitate outsourcing. - Where changes to available technology mean that one or more of the Contracting Authorities considers that it would benefit from additional Services of a similar character to the Services. - Where one or more of the Contracting Authorities requires additional Services as a result of changes in Scottish Government policy or as a result of a direction given to them by the Scottish Government.

Award Criteria

Q1 Umbraco and Microsoft Developers pass/fail
Q2 Prompt Payment Standard Clause pass/fail
Q3 Cyber Security pass/fail
Q4 Hosting location – UK servers only pass/fail
Q5 Implementation, management and delivery methodology – HOSTING 18%
Q6 Implementation, management and delivery methodology –WEBSITE 18%
Q7 Management and Delivery Team 10%
Q8 Inverness Campus Project 12%
Q9 Fair Work 5%
Q10 Monitoring and Reporting of Community Benefits 2%
price 40%

CPV Codes

  • 72413000 - World wide web (www) site design services
  • 72415000 - World wide web (www) site operation host services
  • 72200000 - Software programming and consultancy services
  • 72230000 - Custom software development services
  • 72250000 - System and support services
  • 72240000 - Systems analysis and programming services
  • 72300000 - Data services
  • 72400000 - Internet services
  • 72416000 - Application service providers
  • 72420000 - Internet development services
  • 72421000 - Internet or intranet client application development services
  • 72212480 - Sales, marketing and business intelligence software development services
  • 72210000 - Programming services of packaged software products
  • 79342000 - Marketing services
  • 79413000 - Marketing management consultancy services
  • 72410000 - Provider services

Indicators

  • Options are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The total value of the framework over the maximum duration of 4 years will be GBP 1,086,190 (excluding VAT). This is the figure which has been used in II.1.5 & II.2.6. (SC Ref:804688)

Reference

Domains