Break Fix Support 3

Concepts

• bristol
• information technology
• fix support
• break/fix support solution
• the typhoon engineering support sub-system
• software, hardware and warranty support
• enhanced break/fix support solution for the provision of software
• break
• ess
• system

Location

Bristol

Description

Enhanced Break/Fix Support Solution for the provision of software, hardware and warranty support for the Typhoon Engineering Support Sub-system (ESS)

Award Detail

Renewal Options

Continued enhanced Break/Fix Support Solution for the provision of software, hardware and warranty support for the Typhoon Engineering Support Sub-system (ESS)

Award Criteria

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• Options are available.
• Award on basis of price.

Legal Justification

The Defence Equipment & Support, part of the UK Ministry of Defence (the “Authority”), intends to award a contract to Fujitsu Services Limited for enhanced Break/Fix Support Solution for the provision of software, hardware and warranty support for the Typhoon Engineering Support Sub-system (ESS) during the 40-Month period of 1 Jan 2025 – 30 Apr 2028. The estimated contract value is £TBC excluding VAT. In accordance with regulation 4 of the Defence and Security Public Contracts (Amendment) (EU Exit) Regulations 2019 (SI 2019/697) this procurement falls to be regulated under the provisions of the Defence and Security Public Contracts Regulations 2011 as amended (in particular by SI 2019/697 and SI 2020/1450). Prior publication of a contract notice in the Official Journal of the European Union is no longer appropriate. BAE Systems (BAES), as the System Design Authority (SDA), determines the type and specification of the hardware and software required. Fujitsu Services Limited are the only supplier authorised by BAES to supply SDA-approved equipment, spares support, and to provide OEM certified firmware updates to the installed ESS Hardware. All of this assures the validity of the design and use criteria detailed in the Declaration of Design and Performance (DDP) which covers the safety and airworthiness of the product and therefore the platform.