Hotel Services
A Tender Notice
by UHI EXECUTIVE OFFICE
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 3 year
- Value
- ___
- Sector
- FACILITY
- Published
- 04 Aug 2025
- Delivery
- To 03 Sep 2028 (est.)
- Deadline
- 04 Sep 2025 12:00
Concepts
Location
Inverness, Dornoch, Elgin and Fort William
2 buyers
- Uhi Executive Office Inverness
Description
The University of the Highlands and Islands is looking for a supplier to provide Hotel Services at their 4 student residences sites in Inverness, Dornoch, Elgin and Fort William as detailed in the Invitation to Tender. It is expected that these services will be required from November 2025 for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract, with UHI having the option to extend for a further 2 x 12 months periods following the Initial Term
Total Quantity or Scope
The following duties are included within this Contract and shall be carried out as required: Internal and external patrolling. Monitoring and responding to intruder alarms. Reactively monitoring CCTV. Emergency response/keyholding. Car parking. Assist with release of trapped personnel in lifts. Security and key management including arranging the replacement of lost key cards and door lock batteries when required, and general key holding Services. This list is not exhaustive but provides the basis of the service required.
Renewal Options
UHI have the option to extend for a further 2 x 12 months following the initial term.
Award Criteria
Expertise and Previous Experience | 10.0 |
Implementation Plan and Exit Strategy | 5.0 |
Service Delivery | 10.0 |
Risk Management | 10.0 |
Continuous Improvement | 5.0 |
Fair Work Practices | 5.0 |
Pastoral Issues | 15.0 |
PRICE | 40.0 |
CPV Codes
- 79993100 - Facilities management services
- 79993000 - Building and facilities management services
- 55110000 - Hotel accommodation services
- 55100000 - Hotel services
- 55130000 - Other hotel services
- 98341000 - Accommodation services
- 98341100 - Accommodation management services
Indicators
- Bids should cover the whole contract.
- This is a recurring contract.
- Renewals are available.
- Staff qualifications are relevant.
- Award on basis of price.
Other Information
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=806247. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:806247) Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=806247
Reference
- FTS 045745-2025