Interpreting, Translation and Transcription

A Tender Notice
by SCOTTISH GOVERNMENT

Source
Find a Tender
Type
Framework (Services)
Duration
4 year
Value
£20M
Sector
BUSINESS
Published
08 Aug 2025
Delivery
To 11 Sep 2029 (est.)
Deadline
11 Sep 2025 12:00

Concepts

Location

Edinburgh

Geochart for 2 buyers and 0 suppliers

2 buyers

Description

Scottish Ministers are seeking to establish a Framework Agreement for the provision of Interpreting, Translation and Transcription Services for Framework Public Bodies throughout the Scottish Public Sector. The Framework is a multi-lot/multi-supplier agreement and has 4 lots covering the provision of: Lot 1 - Face to Face Interpreting Services Lot 2 – Telephone and Video Conferencing Interpreting Services Lot 3 – Translation and Transcription Services Lot 4 – Sign Language Services – British and International Under Lot 1 - Face to Face Interpreting Services, the Contractor will provide a comprehensive face to face interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies Under Lot 2 – Telephone and Video Conferencing Interpreting Services, the Contractor will provide a telephone and video interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages. This will include a scheduled video interpreting service for Framework Public Body assignments booked in advance. This can be either via the Framework Public Body video portal or via the Contractor video portal. Under Lot 3 - Translation and Transcription Services, the Contractor will provide a translation and transcription service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies. The Contractor will also be required to provide an English-to-English service. The service required includes a highly accurate translation and transcription of style documentation, tapes and other forms of electronic media. Under Lot 4 - Sign Language Services – British and International, the Contractor is required to provide both a comprehensive face to face sign language interpreting service and a Video Remote Interpreting (VRI) sign language service to fulfil the current and evolving needs of the Framework Public Bodies.

Lot Division

1 Face to Face Interpreting Services
  • Value: £9M
2 Telephone and Video Conferencing Interpreting Services
  • Value: £4M

Under Lot 2 – Telephone and Video Conferencing Interpreting Services, the Contractor will provide a telephone and video interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages. This will include a scheduled video interpreting service for Framework Public Body assignments booked in advance. This can be either via the Framework Public Body video portal or via the Contractor video portal.

3 Translation and Transcription Services
  • Value: £3M

Under Lot 3 - Translation and Transcription Services, the Contractor will provide a translation and transcription service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies. The Contractor will also be required to provide an English-to-English service. The service required includes a highly accurate translation and transcription of style documentation, tapes and other forms of electronic media.

4 Sign Language Services – British and International
  • Value: £4M

Renewal Options

The Framework will be in place for a 4 year period, after this the Framework may be subject to renewal.

Award Criteria

Quality 60.0
PRICE 40.0

CPV Codes

  • 79530000 - Translation services

Indicators

  • Bids should cover one or more lots.
  • Bids should cover the whole contract.
  • This is a recurring contract.
  • Renewals are available.
  • Financial restrictions apply.
  • Award on basis of price.

Other Information

The estimated total value of 20,000,000 GBP advised at II.1.5 is a genuine estimate, which may be exceeded for the services within scope, up to a value of 30,000,000 GBP In partnership with the Supplier Development Programme, we are providing additional support for bidders by delivering training to help you understand the process to bid for this opportunity. An Aligned Tender Training session will be delivered on Thursday 28 August 2025, 2:00-3:30pm, please follow the attached link to register for the training (https://www.sdpscotland.co.uk/events/scottish-government-translation-services-19...) The Framework Agreement will be available for use by the Scottish Ministers (including Agencies), Scottish Non-Departmental Public Bodies, offices in the Scottish Administration which are not ministerial offices, cross-border public authorities within the meaning of section 88(5) of the Scotland Act 1998, The Office for the Secretary of State for Scotland, the Scottish Parliamentary Corporate Body, councils constituted under section 2 of the Local Government etc. (Scotland) Act 1994, bodies registered as social landlords under the Housing (Scotland) Act 2001, Scottish health boards or special health boards, Student Loans Company Limited, the Commissioner of Northern Lighthouse operating as the Northern Lighthouse Board, Scottish Futures Trust, Equality and Human Rights Commission, Business Stream Ltd, the Business Gateway National Unit at the Convention of Scottish Local Authorities, further or higher education institutions being fundable bodies within the meaning of section 6 of the further and Higher Education (Scotland) Act 2005, any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament, any association of or formed by one or more of the foregoing, bodies financed wholly or mainly by one or more of the foregoing, bodies subject to management supervision by one or more of the foregoing and bodies more than half of the board of directors or members of which, or, in the case of a group of individuals, more than half of those individuals, being appointed by one or more of the foregoing. In addition to the contracting authorities listed, the framework agreement will be available to charities entered on the Scottish Charity Register and voluntary organisations entered on the Membership Database of the Scottish Council for Voluntary Organisations. Information about agencies of the Scottish Ministers, Scottish Non-Departmental Public Bodies and offices in the Scottish Administration which are not ministerial offices are listed at http://www.scotland.gov.uk/Topics/Government/public-bodies/about/Bodies The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 29837. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-pr... A summary of the expected community benefits has been provided as follows: Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361 A summary of the expected community benefits has been provided as follows: The Contractor will be required, where practical to consider relevant opportunities for community benefits: - Opportunities for the involvement of SMEs and /or third sector organisations in delivery of this Framework; - Provide assurance regarding Workforce matters - this may include schemes such as: - Providing training opportunities and support to achieve qualifications; - Supporting local communities e.g. sponsorship of local clubs etc; - Using social enterprises to support delivery of services. (SC Ref:806722)

Reference

Domains