Norfolk and Suffolk Victim Care Service

Concepts

• health and social work
• ipswich
• community and personal services
• health services
• victim needs
• inclusive service delivery
• victims
• suffolk victim care service
• an integrated victim support model
• a comprehensive, cross-regional victim support programme

Location

Description

The commissioned service will deliver a comprehensive, cross-regional victim support programme across Norfolk and Suffolk: an integrated victim support model, encompassing assessment, intervention, and referral pathways. Key service features include: Holistic Victim Assessment & Support: a streamlined approach to identifying victim needs and delivering appropriate support or onward referrals; Inclusive Service Delivery: full accessibility for individuals with protected characteristics, ensuring compliance with equality and diversity standards; Tailored Interventions: A diverse portfolio of support options designed to meet the varied and complex needs of victims across crime types. The contract does not include provision for standard-risk Domestic Abuse support, which will be commissioned separately. The initial contract will be awarded for three (3) years, with the option to extend for up to two (2) additional years (via 1+1 extension), subject to satisfactory performance.

Award Detail

CPV Codes

• 85000000 - Health and social work services
• 98000000 - Other community, social and personal services
• 85323000 - Community health services
• 85100000 - Health services

Indicators

• Contract is suitable for SMEs.
• Contract is suitable for VCOs.