Contact Centre Delivery
A Contract Award Notice
by WEST MIDLANDS COMBINED AUTHORITY
- Source
- Find a Tender
- Type
- Contract (Supply)
- Duration
- not specified
- Value
- £64K
- Sector
- TECHNOLOGY
- Published
- 15 Aug 2025
- Delivery
- not specified
- Deadline
- n/a
Concepts
Location
Birmingham
Geochart for 2 buyers and 1 suppliers
2 buyers
- West Midlands Combined Authority Birmingham
1 supplier
- 8X8 Aylesbury
Description
West Midlands Combined Authority has awarded a contract to 8X8 for the delivery of WMCA's Cloud Contact Centre Platform via the Gcloud 13 platform. The contract is to run from June 2025 - June 2026.
Total Quantity or Scope
Delivery of WMCA's Cloud Contact Centre Platform via the Gcloud 14 platform. The contract is run from June 2025 - June 2026.
Award Detail
1 | 8X8 (Aylesbury)
|
Award Criteria
PRICE | _ |
CPV Codes
- 48000000 - Software package and information systems
Indicators
- Award on basis of price.
Legal Justification
compliant call off via GCloud 14.
Reference
- FTS 048970-2025