Digital Technical Clinical Support (DTCS) Framework Agreement
A Contract Award Notice
by GUY'S AND ST THOMAS' NHS FOUNDATION TRUST
- Source
- Find a Tender
- Type
- Framework (Services)
- Duration
- 4 year (est.)
- Value
- £100M
- Sector
- TECHNOLOGY
- Published
- 18 Aug 2025
- Delivery
- To 28 Jul 2029 (est.)
- Deadline
- n/a
Concepts
- computer services
- answer digital limitedatos it services uk limitedavanade uk limitedburendo ltdemis healthentserv uk
- answer digital limitedapira ltd primaryatos it services uk limitedburendo ltdcloud
- answer digital limitedapira ltd primaryatos it services uk limitedbearingpointblue pelican consultingcloud
- clinical digital professional services
- answer digital limitedapira ltd primaryatos it services
- clinical environments
- digital technical support services
- digital technical clinical support
- technical specification services
Location
London
2 buyers
- Guys & St Thomas NHS Trust London
30 suppliers
- Apira London
- Softcat Marlow
- Blue Pelican Consulting Tunbridge Wells
- Stalis Bloxham
- Cloud 21 West Malling
- Health Systems Support Woking
- Evolution Recruitment Solutions Warrington
- Answer Digital Leeds
- Parico Bordon
- St Vincents Consulting Leeds
- PSC A Trading Name of the Public Service Consultants London
- Atos IT Services London
- Bearingpoint London
- Kinseed Uxbridge
- Smart Co Consulting London
- Emis Health Leeds
- Entserv Farnborough
- Mastek Harrow
- Ve3 Global London
- Zuhlke Engineering London
- Insight Direct Sheffield
- Avanade London
- Healthcare Innovations Consortium Macclesfield
- Telefónica TECH Northern Ireland Belfast
- Learning Health Solutions London
- Thalamos London
- Ethical Healthcare Consulting Leeds
- Burendo Leeds
- Safehand Consulting Barnsley
- Streamwave London
Description
The Digital Technical Clinical Support (DTCS) framework has been established to cover the full suite of clinical digital professional services, including services pertaining to both proprietary solutions and opensource solutions. All standalone, clinical system focused professional services are covered within the remit of the framework and the provisions available to the public sector.The DTCS framework is formed of five Lots, please find the awarded suppliers to each Lot listed below:Lot 1 – Cloud Hosting, Environment Build, Operation and Maintenance Professional Services:Atos IT Services UK LimitedAvanade UK LimitedCloud 21EMIS HealthEntServ UK LtdInsight Direct (UK) LtdLearning Health SolutionsMastek UK LtdTelefónica Tech Northern Ireland LimitedVE3 GlobalLot 2 – Design, Development, and Deployment Professional Services:Answer Digital LimitedAtos IT Services UK LimitedAvanade UK LimitedBurendo LtdEMIS HealthEntServ UK LtdInsight Direct (UK) LtdKinseed LimitedLearning Health SolutionsTelefónica Tech Northern Ireland LimitedThalamos LtdThe Public Service Consultants LimitedVE3 GlobalZuhlke Engineering LtdLot 3 – Implementation Professional Services:Answer Digital LimitedApira Ltd PrimaryAtos IT Services UK LimitedBurendo LtdCloud 21EMIS HealthEthical Healthcare ConsultingEvolution Recruitment Solutions LimitedHealth Systems Support LtdHealthcare Innovations Consortium LtdLearning Health SolutionsSt. Vincent's Consulting LtdThalamos LtdVE3 GlobalLot 4 – Integration Professional Services:Answer Digital LimitedAtos IT Services UK LimitedBurendo LtdEMIS HealthEntServ UK LtdHealthcare Innovations Consortium LtdInsight Direct (UK) LtdLearning Health SolutionsSt. Vincent's Consulting LtdThalamos LtdVE3 GlobalLot 5 – General Clinical Digital Professional Services:Answer Digital LimitedApira Ltd PrimaryAtos IT Services UK LimitedBearingPointBlue Pelican ConsultingCloud 21EMIS HealthEthical Healthcare ConsultingHealth Systems Support LtdHealthcare Innovations Consortium LtdParico LimitedSafehand Consulting LimitedSmart Co Consulting LimitedSoftcat PlcSt. Vincent's Consulting LtdStalis LtdStreamwave LtdThalamos LtdThe Public Service Consultants LimitedVE3 Global
Total Quantity or Scope
The scope of this multi lot framework agreement includes the full suite of digital technical support services for clinical systems, including services pertaining to both proprietary solutions and opensource solutions. The framework covers all standalone, clinical system focused digital support, required from public sector contracting authorities.The type of Services included within remit of the framework are as follows:• Technical architecture, development, integration;• Specialist programme delivery, • PMO and planning;• Digital communications;• Financial management;• Specialist technology consultancy;• Digital strategy and business case support;• Information Governance;• Clinical safety.Suppliers have significant experience in the provision of professional services pertaining to proprietary (i.e. closed-source) clinical software solutions for use in healthcare environments. These professional services relate to the identification and/or requirements design and/or deployment and implementation of proprietary clinical systems/software solutions.Suppliers within the framework have directly relevant and hands-on experience of working with the types of technologies and platforms found within clinical environments, experience of working within the complex, digital health and care landscape. Examples of which include:• analysis, architecture, and design services;• clinical informatics and data modelling expertise;• software development services;• assurance, testing, and clinical safety services;• technical custodian services;• deployment of new publisher and subscriber feeds;• population health and SQL services;• project delivery services;• business analyst and technical specification services.The framework agreement allows for both further competition and direct award to all awarded suppliers.NHS London Procurement Partnership received approval from NHSE CCF, the Cabinet Office's Central Digital and Data Team and Commercial Team to establish this framework.
Award Detail
1 | Apira (London)
|
2 | Softcat (Marlow)
|
3 | Blue Pelican Consulting (Tunbridge Wells)
|
4 | Stalis (Bloxham)
|
5 | Cloud 21 (West Malling)
|
6 | Health Systems Support (Woking)
|
7 | Evolution Recruitment Solutions (Warrington)
|
8 | Answer Digital (Leeds)
|
9 | Parico (Bordon)
|
10 | St Vincents Consulting (Leeds)
|
11 | PSC A Trading Name of the Public Service Consultants (London)
|
12 | Atos IT Services (London)
|
13 | Bearingpoint (London)
|
14 | Kinseed (Uxbridge)
|
15 | Smart Co Consulting (London)
|
16 | Emis Health (Leeds)
|
17 | Entserv (Farnborough)
|
18 | Mastek (Harrow)
|
19 | Ve3 Global (London)
|
20 | Zuhlke Engineering (London)
|
21 | Insight Direct (Sheffield)
|
22 | Avanade (London)
|
23 | Healthcare Innovations Consortium (Macclesfield)
|
24 | Telefónica TECH Northern Ireland (Belfast)
|
25 | Learning Health Solutions (London)
|
26 | Thalamos (London)
|
27 | Ethical Healthcare Consulting (Leeds)
|
28 | Burendo (Leeds)
|
29 | Safehand Consulting (Barnsley)
|
30 | Streamwave (London)
|
Award Criteria
Social Value | 10.0 |
Techincal | 60.0 |
Commercial | 30.0 |
CPV Codes
- 72590000 - Computer-related professional services
- 72227000 - Software integration consultancy services
- 72254000 - Software testing
- 72262000 - Software development services
- 72263000 - Software implementation services
- 72212331 - Project management software development services
Indicators
- Award on basis of price and quality.
Other Information
The framework agreement shall include the following organisations in the United Kingdom and their respective statutory successors and organisations created as a result of structural re-organisations or organisational changes, this may include but is not limited to:• Central government departments & their executive agencies (a list of such departments and executive agencies can be found at http://www.cabinetoffice.gov.uk/government-business/government-ministers-respons... Non-departmental public bodies (NDPBs) (a list of NDPBs can be found at Annex A to the Public Bodies Directory 2007 published by the cabinet office) which can be found at: https://www.gov.uk/guidance/public-bodies-reform;• National Health Service (NHS) bodies, including Clinical Commissioning Groups, NHS trusts, NHS foundation trusts, a Special Health Authority and a Local Health Board in England and Wales and other constituent bodies in Wales, Scotland and Northern Ireland, including but not limited to, the Scottish ambulance service, lists of all of such NHS bodies can be found at:http://www.nhs.uk/Servicedirectories/pages/nhstrustlisting.aspxhttp://www.wales.nhs.uk/nhswalesaboutus/structure, https://www.scot.nhs.uk/organisations/http://www.hscni.net/index.php?link=hospit... • All Local Authorities, a list of such authorities being available at: http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/AToZOfLocalCouncils/DG... • All Combined Authorities, a list of such authorities being available at: https://www.local.gov.uk/topics/devolution/combined-authorities• Police forces and other emergency services, including fire and rescue services, the maritime and Coast guard agency and other rescue authorities a list of police authorities and fire and rescue services can be found respectively at the following:http://www.police.uk/forces.htmhttps://www.fireservice.co.uk/information/ukfrs/• Educational establishments i.e. schools maintained by local authorities; academies; city technology colleges; further education establishments, and universities: https://www.gov.uk/check-a-university-is-officially-recognised/recognised-bodies... Registered social landlords (RSLs), a list of such authorities being available at: https://www.gov.uk/government/publications/current-registered-providers-of-socia... Registered charities, as detailed at: http://www.charity-commission.gov.uk/• Devolved and other administrations within the British Isles, including those detailed at: Scotland: http://scotland.gov.uk/Home and http://www.scottish.parliament.uk/ Wales: http://new.wales.gov.uk/?llang=en,OJ/SIsle of Man: https://www.gov.im/ • Healthcare providers in the Channel Islandshttps://gov.gghttps://www.gov.je
Reference
- FTS 049321-2025