EEM0026 Heating and Hot Water Systems Framework

A Contract Award Notice
by EFFICIENCY EAST MIDLANDS LIMITED

Source
Find a Tender
Type
Framework (Services)
Duration
4 year (est.)
Value
£850M
Sector
INDUSTRIAL
Published
18 Aug 2025
Delivery
To 28 Jul 2029 (est.)
Deadline
n/a

Concepts

Location

Alfreton

Geochart for 2 buyers and 48 suppliers

Description

Efficiency East Midlands Ltd (EEM) is a not for profit consortium which establishes and manages a range of Frameworks and Dynamic Markets agreements. Our membership includes public sector organisations such as housing associations and ALMO's, local authorities, NHS trusts, education providers, emergency services, government agencies and charities. EEM have also established a formal collaboration with 3 like-minded procurement consortia - Westworks, South East Consortium and Advantage South West. The membership list for these three consortia may be obtained from the following website addresses: http://www.westworks.org.uk http://www.southeastconsortium.org.uk http://www.advantagesouthwest.co.uk The aim is to work together to align processes and practices, share our frameworks where possible and provide the best possible services to our combined members and usership. All current and future members and users of EEM are able to access this Framework. EEM have conducted this tender exercise to procure a Heating and Hot Water Systems Framework. The framework has been awarded based on the II.2.5 Award Criteria.

Lot Division

1 Domestic Heating and Hot Water Systems

Lot 1 has been created to support members manage the servicing and maintenance of their domestic property heating and hot water systems ensuring compliancy and adherence to servicing cycles, repairs and emergency callout are also be covered by this Lot. Lot 1 includes for the supply and installation of new boilers, heating systems, alterations and full and partial upgrades required to a range of fuel systems. The following services are not an exhaustive list of services covered by Lot 1: • Basic and comprehensive servicing, maintenance, and repair of domestic heating systems • Servicing, maintenance, and repair of domestic boilers • Attendance to break downs and emergency repairs • Back-up to in-house Gas Team for domestic gas repairs and servicing • Installation of boilers and heating systems, alterations and full and partial upgrades as required to a range of fuel systems. • Gas safety Inspection and landlords certification • Any additional elements of work associated with the above listed or relevant to Lot 1. All of the services described above are mandatory elements covered by Lot 1 of the framework. Lot 1 has been split into geographical sublots and EEM have appointed 8 contractors per sublot Sublot 1a - Midlands Sublot 1b - National Coverage The framework has been procured by Efficiency East Midlands Ltd (EEM) on behalf of their members and the other organisations described in this notice as being authorised users. The call-off contracts to be awarded may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. The estimated lot value as described in this notice takes into account the full framework term, the possibility that the EEM membership may grow over the framework lifetime and the lots and geographical sub-lots

Award Criteria
Tender Assessment Questions (Part D4) _
Competence Assessment and Best Practice Requirements (Part D3) _
Presentation (D5) 40.0
Domestic Servicing 6.5
Domestic Heating Installation 8.0
Domestic Boiler Installation 8.0
Domestic Heating Installation SORs 5.0
Domestic Heating SORs 5.0
Domestic Installations Scenario 15.0
Domestic Servicing Scenarios 7.5
Call Out Rates 2.5
Labour Rates 2.5
2 Commercial Heating and Hot Water Systems

Lot 2 has been created to support Members manage the servicing and maintenance of their commercial property heating systems ensuring compliancy and adherence to servicing cycles, repairs and emergency callouts will also be covered by this lot. Lot 2 also include the for the supply and installation of new boilers, heating systems in a range of fuel types, alterations and full and partial upgrades as required, including plant rooms. The following services are not an exhaustive list of services covered by Lot 2. • Basic and comprehensive servicing, maintenance, and repair of commercial heating systems • Servicing, maintenance, and repair of commercial boilers • Attendance to break downs and emergency repairs • Installation of boilers and heating systems, alterations and full and partial upgrades including plant and boiler houses as required, commercial systems will allow for a range of fuel systems • Gas safety inspection and landlords certification • Any additional elements of work associated with the above listed or relevant to Lot 2 All of the services described above are mandatory elements covered by Lot 2 of the framework. Lot 2 is split into geographical sublots and EEM have appointed 8 contractors per sublot. Sublot 1c - Midlands Sublot 1d - National Coverage The framework is being procured by Efficiency East Midlands Ltd (EEM) on behalf of their members and the other organisations described within this notice as being authorised users. The framework is being procured by Efficiency East Midlands Ltd (EEM) on behalf of their members and the other organisations described within this notice as being authorised users. The call-off contracts to be awarded may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. The estimated lot value as described in this notice into account the full framework term, the possibility that the EEM membership may grow over the framework lifetime and the lots and geographical sub-lots.

Award Criteria
Tender Assessment Questions (Part D4) _
Competence Assessment and Best Practice Requirements (Part D3) _
Presentation (D5) 40.0
Commercial Servicing Rates 15.0
Commercial Schedule Rates 15.0
Servicing Scenario 15.0
Installation Scenario 5.0
Call Out and Labour Rates 10.0
3 Renewable Heating and Hot Water Systems

Lot 3 has been created to support Members manage the servicing and maintenance of their renewable heating systems ensuring compliancy and adherence to servicing cycles, repairs and emergency callouts will also be covered by this lot. Lot 3 also includes the for the design, supply and installation of new renewable heating systems, alterations and full and partial upgrades as required. The following services are not an exhaustive list of services covered by Lot 3: • Servicing, maintenance, repair and installation of renewable heating systems including air source and ground source systems, solar pv and thermal systems, combined heat and power generating boilers, biomass and wood burning systems. • Attendance to break downs and emergency repairs • Heating systems designs, alterations, and full and partial upgrades • Renewable heat source inspections and reports • Any additional elements of work associated with the above listed or relevant to Lot 3. All of the services described above are mandatory elements covered by Lot 3 of the framework. Lot 3 is split into geographical sublots and EEM have appointed 8 Contractors on to each sublot: Sublot 1f - Midlands Sublot 1g - National Coverage The framework has been procured by Efficiency East Midlands Ltd (EEM) on behalf of their members and the other organisations described in this notice as being authorised users. The call-off contracts to be awarded may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. The estimated lot value as described in this notice takes into account the full framework term, the possibility that the EEM membership may grow over the framework lifetime and the lots and geographical sub-lots

Award Criteria
Tender Assessment Questions (Part D4) _
Competence Assessment and Best Practice Requirements (Part D3) _
Presentation (D5) 40.0
Renewable Heating System Servicing 10.0
Renewable Heating System Installation 20.0
Renewable Heating System Schedule of Rates 10.0
Renewable Heating System Scenarios 15.0
Call Out and Labour Rates 5.0

Award Detail

1 Axis Europe (London)
  • Lot 1a Domestic Heating and Hot Water Systems Midlands
  • Reference: domestic heating and hot water systems
  • Num offers: 20
  • Value: £250,000,000 [share]
  • Awarded to group of suppliers.
2 D K Heating Services (Sutton Coldfield)
  • Lot 1a Domestic Heating and Hot Water Systems Midlands
  • Reference: domestic heating and hot water systems
  • Num offers: 20
  • Value: £250,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
3 Dodd Group Midlands (Telford)
  • Lot 1a Domestic Heating and Hot Water Systems Midlands
  • Reference: domestic heating and hot water systems
  • Num offers: 20
  • Value: £250,000,000 [share]
  • Awarded to group of suppliers.
4 Matthews & Tannert (Kirkby in Ashfield)
  • Lot 1a Domestic Heating and Hot Water Systems Midlands
  • Reference: domestic heating and hot water systems
  • Num offers: 20
  • Value: £250,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
5 Renuvo (Tamworth)
  • Lot 1a Domestic Heating and Hot Water Systems Midlands
  • Reference: domestic heating and hot water systems
  • Num offers: 20
  • Value: £250,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
6 Sureserve Compliance Northwest (Liverpool)
  • Lot 1a Domestic Heating and Hot Water Systems Midlands
  • Reference: domestic heating and hot water systems
  • Num offers: 20
  • Value: £250,000,000 [share]
  • Awarded to group of suppliers.
7 Sureserve Compliance Central (London)
  • Lot 1a Domestic Heating and Hot Water Systems Midlands
  • Reference: domestic heating and hot water systems
  • Num offers: 20
  • Value: £250,000,000 [share]
  • Awarded to group of suppliers.
8 UK Gas Services (Leicester)
  • Lot 1a Domestic Heating and Hot Water Systems Midlands
  • Reference: domestic heating and hot water systems
  • Num offers: 20
  • Value: £250,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
9 Axis Europe (London)
  • Lot 1 b Domestic Heating and Hot Water Systems National
  • Reference: domestic heating and hot water systems
  • Num offers: 16
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
10 Dodd Group Midlands (Telford)
  • Lot 1 b Domestic Heating and Hot Water Systems National
  • Reference: domestic heating and hot water systems
  • Num offers: 16
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
11 Gap Property Services Leicester (Leicester)
  • Lot 1 b Domestic Heating and Hot Water Systems National
  • Reference: domestic heating and hot water systems
  • Num offers: 16
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
12 Matthews & Tannert (Kirkby in Ashfield)
  • Lot 1 b Domestic Heating and Hot Water Systems National
  • Reference: domestic heating and hot water systems
  • Num offers: 16
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
13 Phoenix Gas Services (Stoke on Trent)
  • Lot 1 b Domestic Heating and Hot Water Systems National
  • Reference: domestic heating and hot water systems
  • Num offers: 16
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
14 Sureserve Compliance Northwest (Liverpool)
  • Lot 1 b Domestic Heating and Hot Water Systems National
  • Reference: domestic heating and hot water systems
  • Num offers: 16
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
15 Sureserve Compliance Central (London)
  • Lot 1 b Domestic Heating and Hot Water Systems National
  • Reference: domestic heating and hot water systems
  • Num offers: 16
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
16 TSG Building Services (Potters Bar)
  • Lot 1 b Domestic Heating and Hot Water Systems National
  • Reference: domestic heating and hot water systems
  • Num offers: 16
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
17 Alternative Heat (Banbridge)
  • Lot 1 c Commercial Heating and Hot Water Systems Midlands
  • Reference: commercial heating and hot water systems
  • Num offers: 15
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
18 D & K Heating Services (Sutton Coldfield)
  • Lot 1 c Commercial Heating and Hot Water Systems Midlands
  • Reference: commercial heating and hot water systems
  • Num offers: 15
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
19 Dodd Group Midlands (Telford)
  • Lot 1 c Commercial Heating and Hot Water Systems Midlands
  • Reference: commercial heating and hot water systems
  • Num offers: 15
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
20 Heating & Process Engineering Services (Ilkeston)
  • Lot 1 c Commercial Heating and Hot Water Systems Midlands
  • Reference: commercial heating and hot water systems
  • Num offers: 15
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
21 PHS Home Solutions (Houghton le Spring)
  • Lot 1 c Commercial Heating and Hot Water Systems Midlands
  • Reference: commercial heating and hot water systems
  • Num offers: 15
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
22 Sureserve Compliance Northwest (Liverpool)
  • Lot 1 c Commercial Heating and Hot Water Systems Midlands
  • Reference: commercial heating and hot water systems
  • Num offers: 15
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
23 Sureserve Compliance Central (London)
  • Lot 1 c Commercial Heating and Hot Water Systems Midlands
  • Reference: commercial heating and hot water systems
  • Num offers: 15
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
24 UK Gas Services (Leicester)
  • Lot 1 c Commercial Heating and Hot Water Systems Midlands
  • Reference: commercial heating and hot water systems
  • Num offers: 15
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
25 Alternative Heat (Banbridge)
  • Lot 1d Commercial Heating and Hot Water Systems National
  • Reference: commercial heating and hot water systems
  • Num offers: 13
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
26 Axis Europe (London)
  • Lot 1d Commercial Heating and Hot Water Systems National
  • Reference: commercial heating and hot water systems
  • Num offers: 13
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
27 Direct Heating Solutions (Macclesfield)
  • Lot 1d Commercial Heating and Hot Water Systems National
  • Reference: commercial heating and hot water systems
  • Num offers: 13
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
28 Dodd Group Midlands (Telford)
  • Lot 1d Commercial Heating and Hot Water Systems National
  • Reference: commercial heating and hot water systems
  • Num offers: 13
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
29 Phoenix Gas Services (Stoke on Trent)
  • Lot 1d Commercial Heating and Hot Water Systems National
  • Reference: commercial heating and hot water systems
  • Num offers: 13
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
30 PHS Home Solutions (Houghton le Spring)
  • Lot 1d Commercial Heating and Hot Water Systems National
  • Reference: commercial heating and hot water systems
  • Num offers: 13
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
31 Sureserve Compliance Northwest (Liverpool)
  • Lot 1d Commercial Heating and Hot Water Systems National
  • Reference: commercial heating and hot water systems
  • Num offers: 13
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
32 Sureserve Compliance Central (London)
  • Lot 1d Commercial Heating and Hot Water Systems National
  • Reference: commercial heating and hot water systems
  • Num offers: 13
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
33 Alternative Heat (Banbridge)
  • Lot 1e Renewable Heating and Hot Water Systems Midlands
  • Reference: renewable heating and hot water systems
  • Num offers: 17
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
34 Axis Europe (London)
  • Lot 1e Renewable Heating and Hot Water Systems Midlands
  • Reference: renewable heating and hot water systems
  • Num offers: 17
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
35 Dodd Group Midlands (Telford)
  • Lot 1e Renewable Heating and Hot Water Systems Midlands
  • Reference: renewable heating and hot water systems
  • Num offers: 17
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
36 Foster Building Services (Wisbech)
  • Lot 1e Renewable Heating and Hot Water Systems Midlands
  • Reference: renewable heating and hot water systems
  • Num offers: 17
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
37 Matthews & Tannert (Kirkby in Ashfield)
  • Lot 1e Renewable Heating and Hot Water Systems Midlands
  • Reference: renewable heating and hot water systems
  • Num offers: 17
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
38 Renuvo (Tamworth)
  • Lot 1e Renewable Heating and Hot Water Systems Midlands
  • Reference: renewable heating and hot water systems
  • Num offers: 17
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
39 Sureserve Compliance Northwest (Liverpool)
  • Lot 1e Renewable Heating and Hot Water Systems Midlands
  • Reference: renewable heating and hot water systems
  • Num offers: 17
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
40 Sureserve Compliance Central (London)
  • Lot 1e Renewable Heating and Hot Water Systems Midlands
  • Reference: renewable heating and hot water systems
  • Num offers: 17
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
41 Alternative Heat (Banbridge)
  • Lot 1f Renewable Heating and Hot Water Systems National
  • Reference: renewable heating and hot water systems
  • Num offers: 14
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
42 Axis Europe (London)
  • Lot 1f Renewable Heating and Hot Water Systems National
  • Reference: renewable heating and hot water systems
  • Num offers: 14
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
43 Carbon Savings (Wilmslow)
  • Lot 1f Renewable Heating and Hot Water Systems National
  • Reference: renewable heating and hot water systems
  • Num offers: 14
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
44 Dodd Group Midlands (Telford)
  • Lot 1f Renewable Heating and Hot Water Systems National
  • Reference: renewable heating and hot water systems
  • Num offers: 14
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
45 Foster Building Services (Wisbech)
  • Lot 1f Renewable Heating and Hot Water Systems National
  • Reference: renewable heating and hot water systems
  • Num offers: 14
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
46 Matthews & Tannert (Kirkby in Ashfield)
  • Lot 1f Renewable Heating and Hot Water Systems National
  • Reference: renewable heating and hot water systems
  • Num offers: 14
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
47 Sureserve Compliance Northwest (Liverpool)
  • Lot 1f Renewable Heating and Hot Water Systems National
  • Reference: renewable heating and hot water systems
  • Num offers: 14
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.
48 Sureserve Compliance Central (London)
  • Lot 1f Renewable Heating and Hot Water Systems National
  • Reference: renewable heating and hot water systems
  • Num offers: 14
  • Value: £100,000,000 [share]
  • Awarded to group of suppliers.

CPV Codes

  • 50720000 - Repair and maintenance services of central heating
  • 09321000 - Hot water
  • 09323000 - District heating
  • 38431000 - Detection apparatus
  • 42161000 - Hot-water boilers
  • 42511110 - Heat pumps
  • 42515000 - District heating boiler
  • 44620000 - Central-heating radiators and boilers and parts
  • 45232141 - Heating works
  • 45259300 - Heating-plant repair and maintenance work
  • 45315000 - Electrical installation work of heating and other electrical building-equipment
  • 45331100 - Central-heating installation work
  • 45331110 - Boiler installation work
  • 45332200 - Water plumbing work
  • 50531100 - Repair and maintenance services of boilers
  • 50531200 - Gas appliance maintenance services
  • 71314310 - Heating engineering services for buildings
  • 71321200 - Heating-system design services
  • 39715100 - Electric instantaneous or storage water heaters and immersion heaters
  • 39715210 - Central-heating equipment
  • 45232140 - District-heating mains construction work
  • 50721000 - Commissioning of heating installations
  • 09330000 - Solar energy
  • 42160000 - Boiler installations
  • 44621000 - Radiators and boilers
  • 45261215 - Solar panel roof-covering work
  • 50511000 - Repair and maintenance services of pumps

Indicators

Other Information

The call-off contracts to be awarded pursuant to the framework agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. Please note that the total framework value stated within this notice is in relation to the full 4-year framework and takes into consideration the lot structure, length of call off contracts and that the EEM membership may grow over the framework lifetime. The total framework value is split amongst the lots and each lot value is specified within the relevant section of this notice. The framework has been procured by EEM on behalf of the organisations that have been accepted as authorised users. Authorised users are classed as any current company law member, any future company law members and any user that has been authorised access to the frameworks and other public procurement tools provided by EEM. EEM is incorporated as a company limited by guarantee and is owned and governed by a small number of organisations who make up our 'Company Law Members' all of which are Contracting Authorities in their own right. The Framework Agreements being procured by the procurement exercise begun by publication of the Contract Notice will be entered by EEM as the Contracting Authority which will have undertaken and completed that procurement exercise. Any reference in the Contract Notice or tender documents to Contracting Authority is deemed to be and include a reference to EEM. The organisations entitled to access and use the Framework Agreements awarded at conclusion of the procurement exercise begun by publication of the Contract Notice are: Any current EEM Member - being an organisation which is a Company Law Member of EEM at the date of this Contract Notice and being one of the organisations who owns and governs EEM; Any Future Member of EEM, from time to time Company Law Members and the EEM Board may appoint additional organisations to become Company Law Members. All Future Members will also be Contracting Authorities in their own right; and A Framework User - being an organisation who has signed and agreed to the terms of accessing EEM Frameworks and who is authorised to access the frameworks and other public procurement tools provided by EEM. EEM frameworks may accessed by all publicly funded organisations. Frameworks can be used by any organisation that falls in to one or more of the categories listed below and can be identified through the links provided as users in accordance with the Public Contracts Regulations 2015 or the Procurement Act 2023. The list of potential framework users below is not exhaustive of all organisations who can utilise EEM services, access will be granted to any publicly funded organisation. Registered Social Landlords in England and Wales, including but not limited to 1. Registered Social Landlords in England and Wales, including but not limited to https://www.gov.uk/government/publications/registered-providers-of-social-housin... 2. Local Authorities, including but not limited to England and List of councils in Wales 3. National Health Service (NHS) bodies including NHS Trusts, foundation trusts, Integrated Care Boards or Partnerships, GP federations and other health and social care providers within England and Wales 4. All emergency services including Police Forces, fire and rescue departments and emergency medical services 5. All education establishments including but not limited to, schools maintained by local authorities, academy trusts, colleges, universities and other further education establishments 6. Registered Charities with a relevant link to the core purpose and services provided by EEM 7. All other contracting authorities as defined in the Public Contracts Regulations 2015 or the Procurement Act 2023

Reference

Domains