Charity Commission Digital Transformation Programme

Concepts

• liverpool
• software package
• charities
• new digital service front-ends
• charity commission digital transformation programme
• our digital services
• all digital services
• transformation
• digital
• charity

Location

Description

The Charity Commission Strategy 2024-2029 (https://www.gov.uk/government/publications/charity-commission-strategy-2024-2029) sets out the ambition to embrace technological innovation and strengthen how data is used across the organisation. The overarching vision for the programme is to: 1) Strengthen Public Trust & Deliver Meaningful Impact 2) Create simple Services for Smarter Regulation 3) Empower People & Build Organisational Excellence This vision will be achieved by: - Improving user experience for charities and their trustees - Using technology to enable better use of resources and expertise - Improving the quality of data and building trust in it - Being an intelligent, joined up regulator working with government departments to integrate services The programme goes beyond technology to a pure transformation, considering business processes and ways of working to provide a truly transformed user-centric set of services for trustees and charities across England and Wales. All of our digital services and casework activities are in scope of this programme, further information of these services can be found on our GOV.UK web site https://www.gov.uk/government/organisations/charity-commission/about/about-our-s... From a technology perspective, all software runs on Microsoft Azure, and our core case management platform is built on Dynamics 365. We currently use Liferay as a Digital Experience Platform. We are building new digital service front-ends using Spring Boot. All digital services must meet GDS standards.

Total Quantity or Scope

YEAR: 2026/2027; BUDGET: 500,000.00 YEAR: 2027/2028; BUDGET: 5,000,000.00 YEAR: 2028/2029; BUDGET: 4,000,000.00

CPV Codes

• 48000000 - Software package and information systems
• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• Contract is suitable for SMEs.

Other Information

Please note it is our intention to compete via CCS's Digital Outcomes and Specialists Framework. Prospective suppliers are asked to contact the email address provided to confirm their interest after which they will be sent a set of questions for response via MS Forms. Responses should be submitted by no later than close of play 10th September.