Records Information Management, Digital Solutions and Associated Services 2

A Tender Notice
by CROWN COMMERCIAL SERVICE

Source
Find a Tender
Type
Framework (Services)
Duration
4 year
Value
£500M
Sector
TECHNOLOGY
Published
22 Aug 2025
Delivery
23 Mar 2026 to 22 Mar 2030
Deadline
29 Sep 2025 14:00

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

This framework is for the provision of records information management, and digital solutions, covering a wide range of services, including: ● storage ● scanning (on demand and bulk) ● shredding, destruction and disposal ● digital workflow solutions ● hybrid mail, inbound and outbound mail and data entry services ● cloud based hosting (SaaS)solution ● 3rd party interim technical resources ● specialist records management services supporting Public Records Act (cataloging, listing, appraisal and selection, sensitivity review and record preparation services) ● NHS Preparation of Patient Record Preparation services Bidders are required to sign Attachment 8 Non Disclosure Agreement before being able to view the full suite of ITT documents.

Lot Division

1 Records Information Management Services
  • Value: £100M

Records Information Management Services 1. Off Site RIM Services 2. Off Site Inactive Records 3. On/Off Site Secure Shredding, Destruction & Disposal 4. On/Off/Combination RIM Services 5. On/Off Site Scanning Services A framework contract will be awarded to a maximum of 6 bidders for Lot 1.

Award Criteria
Social Value Delivery You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme
Contract Management You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme
Supporting Buyers entering and exiting Call-Off Contracts You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme
Price You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme
2 Combined Digital Workflow, Cloud Based Hosting and Records Information Management Services
  • Value: £250M

Combined Digital Workflow, Cloud Based Hosting and Records Information Management Services 1. Digital Workflow 2. Cloud Based Hosting 3. Scanning 4. Interim Technical Resources 5. Off Site RIM Services 6. Off Site Storage of Inactive Records 7. Secure Shredding, Destruction & Disposal 8. Off/On Site Combined RIM Services A framework contract will be awarded to a maximum of 6 bidders for Lot 2.

Award Criteria
Social Value Delivery You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme
Contract Management You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme
Supporting Buyers entering and exiting Call-Off Contracts You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme
Price You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme
3 Full Management of National Health Service (NHS) Patient Records (Off Site)
  • Value: £100M

Full Management of National Health Service (NHS) Patient Records (Off Site) 1. Clinic Prep & Mgmt of NHS Patient Records 2. Digitisation of Patient records 3. Off Site Storage 4. 3rd Party Interim Resources Scanning Services 5. On Site managed Service 6. Shredding, Destruction & Disposal (On/Off Site) A framework contract will be awarded to a maximum of 6 bidders for Lot 3

Award Criteria
Social Value Delivery You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme
Contract Management You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme
Supporting Buyers entering and exiting Call-Off Contracts You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme
Price You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme
4 Specialist Records Management Services
  • Value: £50M

Specialist Records Management Services 1. Listing 2. Cataloguing 3. Appraisal & Selection 4. Sensitivity Review 5. Records Preparation A framework contract will be awarded to a maximum of 4 bidders for Lot 4.

Award Criteria
Social Value Delivery You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme
Contract Management You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme
Specialist Records Management Services You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme
Price You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme

CPV Codes

  • 48000000 - Software package and information systems
  • 48311100 - Document management system
  • 48613000 - Electronic data management (EDM)
  • 48800000 - Information systems and servers
  • 63120000 - Storage and warehousing services
  • 63121000 - Storage and retrieval services
  • 63121100 - Storage services
  • 64216200 - Electronic information services
  • 72212780 - System, storage and content management software development services
  • 72220000 - Systems and technical consultancy services
  • 72222100 - Information systems or technology strategic review services
  • 72222200 - Information systems or technology planning services
  • 72222300 - Information technology services
  • 72223000 - Information technology requirements review services
  • 72312000 - Data entry services
  • 72312100 - Data preparation services
  • 72312200 - Optical character recognition services
  • 72313000 - Data capture services
  • 72512000 - Document management services
  • 79131000 - Documentation services
  • 79212000 - Auditing services
  • 79212200 - Internal audit services
  • 79311000 - Survey services
  • 79311200 - Survey conduction services
  • 79410000 - Business and management consultancy services
  • 79995100 - Archiving services
  • 79995200 - Cataloguing services
  • 79996100 - Records management
  • 79999100 - Scanning services
  • 92512000 - Archive services
  • 92512100 - Archive destruction services

Indicators

  • An E-Auction may be used.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains