V&A - Soft FM

A Addendum Notice
by VICTORIA AND ALBERT MUSEUM

Source
Find a Tender
Type
Contract (Services)
Duration
5 year
Value
£27M
Sector
FACILITY
Published
26 Aug 2025
Delivery
01 Jul 2026 to 30 Jun 2031
Deadline
n/a

Concepts

Location

London:

Geochart for 1 buyers and 0 suppliers

Description

The V&A is a family of museums dedicated to the power of creativity. Our Soft FM (Facilities Management) services contract will include but not be limited to the below services across the V&A estate in London and the South East: • General Services • Cleaning & Housekeeping • Waste Management • Portering Services • Support Services for Events • Pest Control • Logistics • Window Cleaning • Washroom Hygiene • Grounds Maintenance Services shall be provided on a fixed fee basis derived from the submitted price list and will be inclusive of all expenses, disbursements, and other costs associated with meeting our requirement.

Renewal Options

Option to include additional ad hoc requirements for portering, sanitary products and kitchen items. Option to vary the scope of services to meet the buildings' operational needs. Option to include additional ad hoc requests for deep cleans, hawking, and large event support Known Risks (under Procurement Act, Schedule 8, Sections 5-7) are not included in the contract value estimation. Known Risks will include changes outside of ours and the supplier's control such as to living wage, inflation, and statutory changes that affect the sums paid.

Award Criteria

Quality _
Price _
Social Value _

CPV Codes

  • 79952000 - Event services
  • 90513000 - Non-hazardous refuse and waste treatment and disposal services
  • 90911200 - Building-cleaning services
  • 90911300 - Window-cleaning services
  • 90919200 - Office cleaning services
  • 90922000 - Pest-control services
  • 98341110 - Housekeeping services
  • 98341120 - Portering services
  • 98341130 - Janitorial services

Indicators

  • Options are available.

Other Information

For more information, please log on to Delta and download the PSQ pack which includes our draft Scope of Service. Please note that the estimated value stated in this contract is inclusive of all options and extensions. This means it is based on the extended seven year term and includes some allowances for ad hoc services. The following organisation is carrying out part of the procurement on our behalf: Mortice Consulting Limited, company number 10639824, whose registered address is 26-28 Molesey Road, Hersham, Walton On Thames, Surrey, United Kingdom, KT12 4RQ. Their role in this procurement is assisting us with drafting procurement documentation and evaluating submissions from suppliers. ** PREVIEW NOTICE, please check Find a Tender for full details. ** Amended procedure to clarify that award criteria may be refined (in line with competitive flexible procedure description in the documentation)

Reference

Domains