NP610625 National Vaccination Programme
A Contract Award Notice
by THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- not specified
- Value
- £15K
- Sector
- TECHNOLOGY
- Published
- 27 Aug 2025
- Delivery
- not specified
- Deadline
- n/a
Concepts
Location
Edinburgh
2 buyers
- NHS National Services Scotland NSS Edinburgh
1 supplier
- Servicenow Staines
Description
The ServiceNow Case Management System (CMS) has been in-use by the National Contact Tracing Centre, all 14 NHSS Territorial Boards & Public Health Scotland since June 2020. The system was developed and implemented within the NSS’s existing ServiceNow platform. The solution was subsequently extended out and is also used as the national solution to support annual scheduling of flu vaccinations for citizens across Scotland. The ServiceNow main contract award was approved in March 2025 for the 12 months to 31 March 2026. This is an additional award for ServiceNow non-production environments (Development and Test) for a period of 8 months from 1st August 2025 to 31 March 2026.
Total Quantity or Scope
Scottish Government has requested that the National Vaccination Scheduling System and Contact Tracing Management System continue to be available for the next 12 months period. Due to continuing requirement for the NVSS and CMS solutions to be in place as part of the NHSScotland response to Covid, the delivery of the annual flu programme and other immunisations, there is therefore a requirement to extend the current instance and associated licenses. If not renewed, NSS would not have a digital solution to manage the national vaccination digital solutions with population level appointment scheduling and self-booking service for the Spring COVID vaccination campaign 2025 and the Autumn / Winter COVID and Flu vaccination campaign 2025/26.
Award Detail
| 1 | Servicenow (Staines)
|
Award Criteria
| PRICE | _ |
CPV Codes
- 72000000 - IT services: consulting, software development, Internet and support
Indicators
- Award on basis of price.
Legal Justification
These licenses can only be granted by Service Now.
Other Information
(SC Ref:808253)
Reference
- FTS 051500-2025