IWM/2526/APE/3466: Audience Segmentation Development Project for Imperial War Museums

A Tender Notice
by IMPERIAL WAR MUSEUMS

Source
Find a Tender
Type
Contract (Services)
Duration
7 month
Value
£112K
Sector
PROFESSIONAL
Published
29 Aug 2025
Delivery
01 Dec 2025 to 30 Jun 2026
Deadline
29 Sep 2025 11:00

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Imperial War Museums (IWM) is seeking a research partner to develop a comprehensive and future-facing audience segmentation system. This new approach will replace our existing segmentation, created in 2015, and will be designed to reflect the full spectrum of IWM’s audiences—both current and potential. The segmentation system should be transformational, enabling IWM to better understand and connect with diverse audience groups. It will inform and enhance decision-making across the organisation, supporting the development and promotion of public programming, exhibitions, events, digital content, and engagement initiatives. We are looking for a partner who can deliver a bespoke segmentation model that is inclusive, actionable, and embedded across IWM. The model should support teams in communications, marketing, digital, learning, and programming, and help us reach new audiences while continuing to serve existing ones effectively. This work will result in: - A set of audience segments that reflect both engaged and potential audiences. - A programme of internal engagement to ensure the segmentation is understood, adopted, and used across IWM. - The successful partner will play a key role in helping IWM build a shared language around audiences, enabling us to deepen our impact and broaden our reach. Access Code : 45EC6EXH35

Award Criteria

Proposed project methodology _
Experience and knowledge of best practice _
Proposed management of contract _
Social Value - Equal Opportunity _
Social Value - Wellbeing _
Value for Money Assessment _
References _
Presentation _

CPV Codes

  • 79300000 - Market and economic research; polling and statistics
  • 79310000 - Market research services

Other Information

For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Market-and-economic-resear... To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/45EC6EXH35 ** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

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