CT1542 Sheriff Officer Services

A Tender Notice
by THE CITY OF EDINBURGH COUNCIL

Source
Find a Tender
Type
Framework (Services)
Duration
7 year
Value
2M
Sector
BUSINESS
Published
01 Sep 2025
Delivery
To 01 Oct 2032 (est.)
Deadline
02 Oct 2025 12:00

Concepts

Location

The city of Edinburgh

Geochart for 2 buyers and 0 suppliers

2 buyers

Description

The City of Edinburgh Council (the Council) is seeking to establish a Framework Agreement for the provision of Sheriff Officer Services. This service recovers funds from debt streams including unpaid Council Tax, Business Rates, Housing Benefit Overpayments, Parking Fines and Sundry Debt.

Lot Division

1 All Debt Streams - Primary Collection

The City of Edinburgh Council (the Council) is seeking to establish a Framework Agreement for the provision of Sheriff Officer Services. This requirement recovers funds from debt streams including unpaid Council Tax, Business Rates, Housing Benefit Overpayments, Parking Fines and Sundry Debt. The Lot 1 Provider will receive the majority of debt cases.
2 All Debt Streams - Secondary collection

The City of Edinburgh Council (the Council) is seeking to establish a Framework Agreement for the provision of Sheriff Officer Services. This service recovers funds from debt streams including unpaid Council Tax, Business Rates, Housing Benefit Overpayments, Parking Fines and Sundry Debt. The Provider for Lot 2 shall receive cases from the Council where the collection and recovery efforts of the Lot 1 Provider have been unsuccessful. If a customer's case has been passed to the Lot 2 Provider and a new debt arises from the same customer, this debt will also be passed to the Lot 2 Provider for consistency and to ensure the case is dealt with in its entirety.

Renewal Options

This Framework Agreement will run for a period of four years with the option to extend for a further 24 month period and a further 12-month period (4+2+1).

Award Criteria

Quality 70.0
Cost 30.0

CPV Codes

  • 79940000 - Collection agency services
  • 75242110 - Bailiff services

Indicators

  • Restrictions apply to the lot award allocation.
  • Bids should cover one or more lots.
  • Bids should cover the whole contract.
  • This is a recurring contract.
  • Renewals are available.
  • Financial restrictions apply.
  • Performance considerations apply.
  • Professional qualifications are sought.
  • Staff qualifications are relevant.
  • Award on basis of price and quality.

Other Information

Please see tender documentation for further information. The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 29530. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-pr... A summary of the expected community benefits has been provided as follows: Please see document entitled CT1542 Community Benefits Guidance. (SC Ref:802280)

Reference

Domains