Agent Referred Telephone Payments Service via CCS RM1557.14 G-Cloud 14 Lot 2 Cloud Software

A Contract Award Notice
by SOUTHEND-ON-SEA BOROUGH COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£60K-£80K
Sector
BUSINESS
Published
08 Sep 2025
Delivery
01 Sep 2025 to 31 Aug 2028
Deadline
21 Jul 2025 09:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Southend-on-Sea City Council is looking to continue the provision of the Agent Referred Telephone Payments Solution (currently provided by HeyCentric Limited) for citizens to make payment for goods or services by telephone to Southend-on-Sea City Council. Fully PCI DSS Complaint; Fully automated payment line with customisable menu options and script, Semi-Automated payment line and Agent supported payments.

Award Detail

1 Heycentric (Bristol)
  • Value: £60,000

CPV Codes

  • 66000000 - Financial and insurance services
  • 79512000 - Call centre

Reference

Domains