Whistleblowing Hotline Service

A Contract Award Notice
by THE CITY OF EDINBURGH COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
5 year (est.)
Value
£535K
Sector
DEFENCE
Published
10 Sep 2025
Delivery
To 15 Aug 2030 (est.)
Deadline
n/a

Concepts

Location

Edinburgh

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

The City of Edinburgh Council (the “Council”) awarded a Contract for a Whistleblowing Hotline Service. The Council’s appointed a single whistleblowing solutions Contractor to provide an independent whistleblowing hotline service, oversight of investigations, carry out investigations into major disclosures and provide critical friend services on investigations carried out internally. It is expected that the new Contract shall operate from September 2025 for a period of three years with the option (at the Council’s discretion) to extend for a further two 12-months periods.

Total Quantity or Scope

Contract for a single whistleblowing solutions Contractor to provide an independent whistleblowing hotline service, oversight of investigations, carry out investigations into major disclosures and provide critical friend services on investigations carried out internally. Please refer to Specification for details in full.

Award Detail

1 Safecall (Sunderland)
  • Reference: ct1527
  • Num offers: 2
  • Value: £535,000
  • Contractor is an SME.

Award Criteria

Quality 70.0
PRICE 30.0

CPV Codes

  • 79720000 - Investigation services
  • 79512000 - Call centre
  • 79411000 - General management consultancy services

Indicators

  • Award on basis of price.

Other Information

This is a Contract Award Notice. Please note that this is a Contract Award Notice. (SC Ref:809863)

Reference

Domains