Managed IT Service RFP

Concepts

• information technology
• experienced managed it service providers
• managed it service rfp
• standard service delivery
• managed
• rfp
• additional project support
• extended hours
• aria
• enablement

Location

United Kingdom:

Description

This RFP seeks proposals from experienced Managed IT Service Providers capable of delivering secure, scalable, agile, and proactive support. We are seeking a partner who can anticipate the evolving needs of a cutting-edge R&D funding agency and provide forward-thinking solutions that enable ARIA's mission and growth. The scope is to deliver ARIA's full IT capability, including: ● Delivering dependable, day-to-day operational support that scales with our growing operations. ● Supporting the integration and ongoing evolution of a complex, cloud-based technology ecosystem. ● Continually strengthening our security posture in line with UK-government and NCSC frameworks. ● Contributing to a tech-forward, security-conscious culture through policy, training, and enablement. The total contract value for standard service delivery is anticipated to be up to £1.25m for the initial 36-month term. This figure does not include costs for additional project support, extended hours, or pass-through costs for software and hardware - for this we anticipate an approximate additional £1.8m for the duration of the initial term.

Renewal Options

The initial term of the contract will be 36 months. ARIA reserves the right to extend the contract by up to an additional 24 months, in 12-month increments, subject to mutual agreement and continued satisfactory performance.

Award Criteria

CPV Codes

• 72222300 - Information technology services

Indicators

• Options are available.
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Correction to estimated value to match the information provided in the RFP.