East of England Crisis Text Support Service

A Tender Notice
by CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD

Source
Contracts Finder
Type
Contract (Services)
Duration
25 month
Value
£2M
Sector
HEALTH
Published
12 Sep 2025
Delivery
23 Feb 2026 to 30 Mar 2028
Deadline
13 Oct 2025 11:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

Description

The East of England NHS Collaborative Procurement Hub ("EoECPH"), acting on behalf of Cambridgeshire & Peterborough Integrated Care Board (the "Authority") is seeking to appoint a sole Provider for the provision of a regional East of England 24/7 all age Crisis Text Support Service. The Crisis Text Service should provide urgent, confidential, and accessible support via text messaging for individuals of all ages experiencing a mental health crisis. This service aims to offer timely crisis text intervention, emotional support, and appropriate referrals to further care. It provides a support tool that can be seamlessly integrated into the NHS to address mental health crises effectively to ensure people do not fall between gaps across services.

CPV Codes

  • 85323000 - Community health services

Indicators

  • Contract is suitable for SMEs.

Other Information

To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk

Reference

Domains