East of England Crisis Text Support Service
A Tender Notice
by CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 25 month
- Value
- £2M
- Sector
- HEALTH
- Published
- 12 Sep 2025
- Delivery
- 23 Feb 2026 to 30 Mar 2028
- Deadline
- 13 Oct 2025 11:00
Concepts
Location
1 buyer
Description
The East of England NHS Collaborative Procurement Hub ("EoECPH"), acting on behalf of Cambridgeshire & Peterborough Integrated Care Board (the "Authority") is seeking to appoint a sole Provider for the provision of a regional East of England 24/7 all age Crisis Text Support Service. The Crisis Text Service should provide urgent, confidential, and accessible support via text messaging for individuals of all ages experiencing a mental health crisis. This service aims to offer timely crisis text intervention, emotional support, and appropriate referrals to further care. It provides a support tool that can be seamlessly integrated into the NHS to address mental health crises effectively to ensure people do not fall between gaps across services.
CPV Codes
- 85323000 - Community health services
Indicators
- Contract is suitable for SMEs.
Other Information
To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk
Reference
- CF-3188500D0O000000rwimUAA
- CF 0e6dc36d-fc70-4521-b80a-12796dc7a41e