IT Service Desk System

A Contract Award Notice
by THE ELECTORAL COMMISSION

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£1-£57K
Sector
TECHNOLOGY
Published
16 Sep 2025
Delivery
29 Aug 2025 to 28 Aug 2028
Deadline
01 Aug 2025 22:59

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The objective of this procurement exercise was to secure a high-quality IT Service Desk solution that supports ticket management, workflow automation, asset management, reporting, and AI functionality, while ensuring value for money and adherence to applicable procurement regulations.

Award Detail

1 Freshworks (London)
  • Value: £56,560

CPV Codes

  • 48000000 - Software package and information systems
  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Reference

Domains