Recruitment Process Outsourcing 2026 to 2031 Preliminary Market Engagement May/June 2025

A Tender Notice
by OFCOM

Source
Find a Tender
Type
Contract (Services)
Duration
3 year
Value
£2M
Sector
BUSINESS
Published
17 Sep 2025
Delivery
01 Feb 2026 to 30 Apr 2029
Deadline
n/a

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Ofcom require in a Recruitment Process Outsourcing (RPO) provider to supply an in-house (outsourced) service for permanent & temporary recruitment delivery. The requirement is to provide the permanent and temporary recruitment services that are outlined in the Specification of Requirements at Appendix 4 of the draft invitation to tender document. Ofcom requires an RPO service for permanent & temporary recruitment delivery, with a contract commencement date effective from May 2026.

Renewal Options

At Ofcom's sole discretion the contract can be extended by 2 extension option periods of 12 months each

Award Criteria

1. Technical Solution: End to end process 1. The extent that the proposed solution provides confidence that the bidder can effectively implement, own and deliver the end-to-end process of satisfying the entirety of Ofcom’s permanent & temporary resourcing delivery needs in multiple locations, acting as an extension of Ofcom’s People & Culture team, including the management and facilitation of internal recruitment and mobility.
2. Technical Solution: ability and methodology to leverage and enhance Ofcom’s employment brand 2. Extent to which the proposed solution specifically details the ability and methodology to leverage and enhance Ofcom’s employment brand to identify, pipeline and deliver a highly diverse mix of talent across various skillsets, professions and backgrounds to fulfill permanent & temporary vacancies across a wide range of seniority, to a clearly defined cost and delivery model.
3. Technical Solution: Reaching a diverse range of candidates 3. The extent to which the proposed solution demonstrates the ability to reach and put forward a diverse range of candidates, including those who are disabled, minority ethnic and LGBTQ, among others, and to provide diversity data and reporting.
4. Technical Solution: Process Management, Service Delivery and General Recruitment Administration 4. Proposals address Process Management, Service Delivery and General Recruitment Administration Practices, including (for temporary resourcing delivery) management of timesheets, effective invoicing and ability to produce concise management Information.
5. Technical Solution: developing, maintaining internal and external relations. 5. Proposals demonstrate effective arrangements for developing, maintaining internal and external relations.
6. Environmental, sustainability,and Equality and Diversity issues 6. The extent to which the Bid demonstrates that its approach is highly considerate of relevant environmental, sustainability and Equality and Diversity issues in operations and service delivery and shows it actively cares about progressing this agenda in its work with Ofcom.
7. Project Team 7. Extent to which the tender response gives Ofcom confidence that the capability and capacity of the project team, as well as the experience of each individual, including members of the tenderer’s proposed supply chain, will enable the tenderer to deliver services
8. Social Value 8. The extent to which proposals add social value and community benefit
9. Commercial (Pricing) assessment Overall Total Fixed Price

CPV Codes

  • 79600000 - Recruitment services
  • 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
  • 79635000 - Assessment centre services for recruitment

Indicators

  • Options are available.
  • Renewals are available.

Other Information

The overarching key requirement is for the successful supplier to own the end-to-end process to satisfy the entirety of Ofcom’s permanent & temporary resourcing delivery needs, acting as an extension of Ofcom’s People & Culture team. A hybrid service is required at Ofcom’s London office and Manchester office and a remote service for our other offices, with on-site visits when required, which will enable the supplier to deal with all aspects associated to the RPO delivery requirements, including (but not limited to) recruitment administration and logistics, hiring briefs, broad relationship management across the hiring community, inductions, interviews and all aspects of administration regarding temporary workers onsite. Ofcom has a strong preference for ultimately partnering with an organisation that can demonstrate a genuine understanding of not only Ofcom but the firms we regulate - strongly supported through their current and existing client base and the types of contracts they currently manage. It is essential that providers can demonstrate candidate reach into the diverse communications industries such as online, telecommunications, engineering, broadcasting, government, regulatory, data and technology sectors. ** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains