ITSM Tool Replacement and Configuration Management Database (CMDB)

A Prior Information Notice
by GENOMICS ENGLAND LIMITED

Source
Find a Tender
Type
Contract (Goods)
Duration
2 year
Value
___
Sector
TECHNOLOGY
Published
17 Sep 2025
Delivery
08 Dec 2025 to 07 Dec 2027
Deadline
20 Oct 2025 16:00

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

This procurement is for Enterprise ITSM tooling and licences and CMDB tooling and licences, including service design, delivery/project management, implementation, and data migration support. Genomics England is exploring the Enterprise ITSM and does not currently have a configuration management data base (CMDB), which is a fundamental piece of functionality. We are seeking proposals for CMDB solutions which will be used to maintain, monitor, and obtain a better view of our environment. The solution will provide details of the machines on the network, software they're running, and expiry dates, and then link back to our contracts to provide asset numbers of kit etc. Software, licensing, and support will need to be procured to meet this project's needs.

Renewal Options

The Initial Term will run for 2 years. The contract may be extended once by up to 12 months at the discretion of the buyer.

Award Criteria

Technical Merit and Functional Fit Comprised of: Delivery approach and target state definition Implementation (including delivery and mobilisation) Functional and non-functional requirements Ease of Use Scalability of costs in licensing Organisational capacity and capability
Price Comprised of: Cost for implementation, delivery, and ongoing support Cost for licences for CMDB and ITSM
Social Value _
Cultural Fit _

CPV Codes

  • 48000000 - Software package and information systems
  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains