MT11 Front Door Review

A Contract Award Notice
by STOCKTON-ON-TEES BOROUGH COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£289K
Sector
TECHNOLOGY
Published
17 Sep 2025
Delivery
01 Jul 2025 to 30 Jun 2026
Deadline
30 Jun 2025 16:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Opportunities have been identified to improve ways of working, this contract will: • Implement digital solutions at the front door of the Council (Customer Contact Centre and First Contact) • Support the redesign and implementation of new pathways and processes for the front door to reduce administration and delays • Deploy enabling "assistive technology" across Adult Social Care as an "opt out" model of support to enable more accurate assessment of needs and support for the person

Award Detail

1 Channel 3 Consulting (London)
  • Value: £289,277

CPV Codes

  • 72222000 - Information systems or technology strategic review and planning services

Indicators

  • Contract is suitable for SMEs.

Reference

Domains