Metering and Billing Services (Housing Communal Areas)

A Contract Award Notice
by BIRMINGHAM CITY COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
5 year (est.)
Value
£3M
Sector
INDUSTRIAL
Published
26 Sep 2025
Delivery
To 31 Aug 2030 (est.)
Deadline
n/a

Concepts

Location

Birmingham

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

There is a requirement to source a new heat network metering and billing solution and a metering and billing agent across its heat network portfolio of 31 sites and circa 1500 properties.The new heat network metering solution includes the following equipment:• Heat Meter• Payment Meter• In Home Display• Pre-payment ValveThe new heat network metering solution must be: • Transferable i.e. be able to be operated by different and multiple metering and billing agents to manage risk and provide value for money• Operate in Pay-As-You Go (PAYG) mode. • Reliable (meter read percentage of 95%), accurate (to all metering directives and regulations) and have a 5-year warranty period (kit and installation).

Total Quantity or Scope

The scope of works of this contract will be as follows:1. Install and commission the new heat network metering solution, including full project management and resident engagement/communication.2. Ongoing metering and billing service to customers3. Account management to the Council4. Repair and maintain the heat network metering solution; in line with warranty periods and the Council’s Repair Response Times

Award Detail

1 Sycous (Leeds)
  • Reference: 1
  • Num offers: 4
  • Value: £1,604,000
  • Contractor is an SME.

Renewal Options

With the provision to extend for an additional 5 years subject to requirements and satisfactory performance.

Award Criteria

Quality, including social value 60.0
PRICE 40.0

CPV Codes

  • 50411200 - Repair and maintenance services of gas meters
  • 50411300 - Repair and maintenance services of electricity meters
  • 65500000 - Meter reading service

Indicators

  • Options are available.
  • Award on basis of price.

Reference

Domains