Supply, Installation and On-Going Support and Maintenance of Total Connect

A Contract Award Notice
by CAERPHILLY COUNTY BOROUGH COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
£2M
Sector
TECHNOLOGY
Published
30 Sep 2025
Delivery
not specified
Deadline
n/a

Concepts

Location

Penallta House, Tredomen Park, Ystrad Mynach

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

Supply, Installation and On-Going Support and Maintenance of Total Connect for use by the Council's Housing department. Including Mobile Working, Scheduling, Order Management & analytics.

Total Quantity or Scope

Caerphilly CBC direct awarded a contract to Total Mobile Ltd under the Crown Commercial Services (CCS) G Cloud 14 framework for the Supply, Installation and On-Going Support and Maintenance of Total Connect. The contract includes SaaS licences for Mobile Working, Scheduling, Order Management & analytics and professional services.

Award Detail

1 Totalmobile (Belfast)
  • Num offers: 1
  • Value: £1,565,219

Renewal Options

Caerphilly CBC reserve the right to purchase the asset management module if required during the contract period.

Award Criteria

PRICE _

CPV Codes

  • 72222300 - Information technology services
  • 72267100 - Maintenance of information technology software

Indicators

  • Options are available.
  • Award on basis of price.

Other Information

Caerphilly County Borough Council awarded this contract via direct call-off under Crown Commercial Services (CCS) G Cloud 14 framework agreement in accordance with Regulation 33 of the Public Contracts Regulations 2015. All terms were set out in the framework and the supplier was selected without reopening competition. (WA Ref:156292)

Reference

Domains