WEC Customer Research
A Contract Award Notice
by THE WATER SERVICES REGULATION AUTHORITY
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- not specified
- Value
- £90K
- Sector
- PROFESSIONAL
- Published
- 03 Oct 2025
- Delivery
- not specified
- Deadline
- n/a
Concepts
Location
Birmingham
Geochart for 2 buyers and 1 suppliers
2 buyers
- Water Services Regulation Authority Birmingham
1 supplier
- Walnut Unlimited London
Description
This contract is for customer research to inform the narrative that can be used by the Delivery Body from the outset - so the WEC can begin its work with a strong understanding of which narratives and messages have resonance with customers, and how that may differ across different customer/ audience groups based on socio-demographics, region, etc.
Total Quantity or Scope
Research and Insights CCS Framework
Award Detail
1 | Walnut Unlimited (London)
|
Award Criteria
Approach | 30.0 |
Timings | 10.0 |
Deliverables | 10.0 |
Project management | 25.0 |
PRICE | 25.0 |
CPV Codes
- 73110000 - Research services
Indicators
- Award on basis of price.
Legal Justification
All bidders from CCS Research & Insights Framework were invited to participate
Reference
- FTS 062177-2025