CO6092 - CCTV Operators Contract

A Tender Notice
by TOWER HAMLETS

Source
Find a Tender
Type
Contract (Services)
Duration
4 year
Value
£3M
Sector
DEFENCE
Published
06 Oct 2025
Delivery
30 Mar 2026 to 29 Mar 2030
Deadline
07 Nov 2025 12:00

Concepts

Location

London:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

This procurement will provide the Council with a single Contractor to provide CCTV Operators for 24/7 monitoring of the Borough’s CCTV system CCTV for Housing and other third parties, provide ancillary Control Room services including receiving calls regarding noise complaints, telephone response services, alarm monitoring, environmental enforcement, ANPR, key handling etc. The Council’s CCTV system, a statutory service, has recently benefitted from a capital investment of £3.9m with £895,000 to ensure the CCTV Command and Control Centre has the latest equipment including a bespoke, state of the art LED Video Wall Display Unit capable of monitoring 42 cameras at any time. All 350 street-based cameras have been upgraded from analogue to digital, improving the image quality and zoom function and to help track and catch those suspected of being involved in crime. The network equipment and infrastructure has also been upgraded to support the new cameras. The work has been carried out in phases and was completed in April 2024.The prioritisation of the CCTV Transformation programme with resources fully deployed to support this has meant a lack of sufficient capacity to dedicate to the procurement of the now expired CCTV contracts (CCTV Operators, Fibre & Network Maintenance & CCTV System Maintenance).

Award Criteria

Quality & Social Value Quality = 60% Social Value = 10%
Price _

CPV Codes

  • 92222000 - Closed circuit television services
  • 32000000 - Radio, television, communication, telecommunication and related equipment

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains