Repairs, Maintenance and Empty Homes
A Tender Notice
by ORBIT GROUP LIMITED
- Source
- Find a Tender
- Type
- Contract (Works)
- Duration
- 5 year
- Value
- ___
- Sector
- INDUSTRIAL
- Published
- 06 Oct 2025
- Delivery
- 01 Apr 2027 to 31 Mar 2032
- Deadline
- n/a
Concepts
Location
1 buyer
- Orbit Group Coventry
Description
Orbit is seeking to procure solutions for its Repairs, Maintenance and Empty Homes requirements (the Works), to its housing stock in the Midlands, South and East of England. Orbit intend to award 2 contracts per region, with responsibilities divided between the contractors as follows: • Minor Repairs & Empty Homes, or "Workstream1" • Major Repairs & Overflow, or "Workstream 2" The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. The estimated contract value for all Lots across both Workstreams for the maximum seven (7) years is £228.9million. The scope of the Works includes, but is not limited to: • Emergency Repairs; requiring emergency attendance in 4 hours or 24 hours to make safe or carry out repairs, such as uncontainable leaks and security or health and safety concerns. • Routine Repairs; day-to-day maintenance work, including emergency and urgent works. • Statutory and other regulated works; this workstream requires the capability to remove an associated risk within 24hrs of a report. • Major Repairs; more than a routine repair, normally requiring more than three trades and more time to complete the job. • Empty Homes Repairs; including preparation of the empty property for new customers and refurbishment where required. • Damp and Mould Works; specified works to be carried out in accordance with Awaab's Law time limits.
Lot Division
| 1 | Minor Repairs & Empty Homes - Region 1 (Stratford & South Midlands) The Works in detail that will fall within scope of the procurement for "Workstream 1" in "Region 1" are envisaged to include: … • Minor Repairs & Empty Homes Repairs; including preparation of the empty property for new customers and refurbishment where required. |
| 2 | Minor Repairs & Empty Homes - Region 2 (Central & East Midlands) The Works in detail that will fall within scope of the procurement for "Workstream 1" in "Region 2" are envisaged to include: |
| 3 | Minor Repairs & Empty Homes - Region 3 (East Anglia) The Works in detail that will fall within scope of the procurement for "Workstream 1" in "Region 3" are envisaged to include: |
| 4 | Minor Repairs & Empty Homes - Region 4 (London & Bexley) The Works in detail that will fall within scope of the procurement for "Workstream 1" in "Region 4" are envisaged to include: |
| 5 | Minor Repairs & Empty Homes - Region 5 (Sussex, Surrey & South) The Works in detail that will fall within scope of the procurement for "Workstream 1" in "Region 5" are envisaged to include: |
| 6 | Major Repairs & Overflow - Region 1 (Stratford & South Midlands) The Works in detail that will fall within scope of the procurement for "Workstream 2" in "Region 1" are envisaged to include: … • Orbit have determined that in order to ensure excellent service for our customers in line with our Commitments and Values, an "Overflow Model" is preferred. The "Overflow Model" will allow Orbit to divert 'core trade' and voids works from the "Workstream 1"/Minor Repairs & Empty Homes contractor (Lots 1-5) to the "Workstream 2"/Major Repairs & Overflow contractor (Lots 6-10) in cases of high levels of work in progress or poor performance that present a threat to our ambitions and objectives. This is proposed to ensure the best experience for our customers and in recognition that there may be peaks in activity which challenge Provider's resource models. |
| 7 | Major Repairs & Overflow - Region 2 (Central & East Midlands) The Works in detail that will fall within scope of the procurement for "Workstream 2" in "Region 2" are envisaged to include: … • Orbit have determined that in order to ensure excellent service for our customers in line with our Commitments and Values, an "Overflow Model" is preferred. The "Overflow Model" will allow Orbit to divert 'core trade' and voids works from the "Workstream 1"/Minor Repairs & Empty Homes contractor (Lots 1-5) to the "Workstream 2"/Major Repairs & Overflow contractor (Lots 6-10) in cases of high levels of work in progress or poor performance that present a threat to our ambitions and objectives. This is proposed to ensure the best experience for our customers and in recognition that there may be peaks in activity which challenge Provider's resource models. |
| 8 | Major Repairs & Overflow - Region 3 (East Anglia) The Works in detail that will fall within scope of the procurement for "Workstream 2" in "Region 3" are envisaged to include: … • Orbit have determined that in order to ensure excellent service for our customers in line with our Commitments and Values, an "Overflow Model" is preferred. The "Overflow Model" will allow Orbit to divert 'core trade' and voids works from the "Workstream 1"/Minor Repairs & Empty Homes contractor (Lots 1-5) to the "Workstream 2"/Major Repairs & Overflow contractor (Lots 6-10) in cases of high levels of work in progress or poor performance that present a threat to our ambitions and objectives. This is proposed to ensure the best experience for our customers and in recognition that there may be peaks in activity which challenge Provider's resource models. |
| 9 | Major Repairs & Overflow - Region 4 (London & Bexley) The Works in detail that will fall within scope of the procurement for "Workstream 2" in "Region 4" are envisaged to include: … • Orbit have determined that in order to ensure excellent service for our customers in line with our Commitments and Values, an "Overflow Model" is preferred. The "Overflow Model" will allow Orbit to divert 'core trade' and voids works from the "Workstream 1"/Minor Repairs & Empty Homes contractor (Lots 1-5) to the "Workstream 2"/Major Repairs & Overflow contractor (Lots 6-10) in cases of high levels of work in progress or poor performance that present a threat to our ambitions and objectives. This is proposed to ensure the best experience for our customers and in recognition that there may be peaks in activity which challenge Provider's resource models. |
| 10 | Major Repairs & Overflow - Region 5 (Sussex, Surrey & South) The Works in detail that will fall within scope of the procurement for "Workstream 2" in "Region 5" are envisaged to include: … • Orbit have determined that in order to ensure excellent service for our customers in line with our Commitments and Values, an "Overflow Model" is preferred. The "Overflow Model" will allow Orbit to divert 'core trade' and voids works from the "Workstream 1"/Minor Repairs & Empty Homes contractor (Lots 1-5) to the "Workstream 2"/Major Repairs & Overflow contractor (Lots 6-10) in cases of high levels of work in progress or poor performance that present a threat to our ambitions and objectives. This is proposed to ensure the best experience for our customers and in recognition that there may be peaks in activity which challenge Provider's resource models. |
Renewal Options
The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction.
Award Criteria
| Quality | _ |
| Price | _ |
CPV Codes
- 45300000 - Building installation work
- 50000000 - Repair and maintenance services
Indicators
- Restrictions apply to the lot award allocation.
- This is a recurring contract.
- Renewals are available.
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-05147c
- FTS 062623-2025