Strategic Partner - Target Operating Model for Digitisation

Concepts

• stoke on trent
• technical systems
• target operating model
• a comprehensive target operating model
• strategic partner - target operating model
• internal operations
• strategic
• digitisation
• consultancy services
• management consultancy

Location

Stoke-On-Trent:

Description

This procurement will follow a two-stage process under a below-threshold open competition. Stage 1 will involve the use of a Procurement Specific Questionnaire (PSQ) to assess supplier suitability. Shortlisted suppliers will then be invited to submit a full tender response in Stage 2. Engagement of a strategic partner to co-develop and implement a comprehensive Target Operating Model (TOM) for business support and administrative functions across the organisation. The initiative will focus on streamlining internal operations, reducing manual processing, and modernising service delivery through ethical and effective use of automation. The partner would be engaged in 2 phases; to review and identify the opportunities and then to support the deployment of relevant technology into the organisation. The outcome expected in the first phase would be a target operating model identifying where AI and digital could automate processes or services.

CPV Codes

• 72220000 - Systems and technical consultancy services
• 79410000 - Business and management consultancy services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** This notice replaces a previous opportunity (Notice ID: 2025/S 000-062329, reference CDO/2025/268), which has been withdrawn to ensure compliance with the Procurement Act 2023. The requirement for Cyber Essentials Plus certification has been clarified within the Invitation To Tender (ITT). As this is a selection-only stage with no pricing or scored responses required, a shortened submission period has been applied. No other material changes have been made to the procurement documents.