Restart Scheme Extension Customer Satisfaction Survey

A Contract Award Notice
by DEPARTMENT OF WORKS & PENSIONS

Source
Contracts Finder
Type
Framework (Services)
Duration
2 year
Value
£256K
Sector
PROFESSIONAL
Published
10 Oct 2025
Delivery
12 Sep 2025 to 11 Sep 2027
Deadline
04 Jul 2025 23:59

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

A short survey of customer satisfaction running during the duration of the Restart Scheme extension. The survey will be conducted over a total of 8 waves between October 2025 - June 2027, achieving a minimum response rate of 503 per Contract Package Area (CPA) per quarter, and reducing in the second year in line with the forecasted reduced Restart caseload, totalling approximately 46,000 responses over the 8 waves.

Award Detail

1 IFF Research (London)
  • Value: £256,149

CPV Codes

  • 73110000 - Research services

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Reference

Domains