SQR System App

A Contract Award Notice
by TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)

Source
Find a Tender
Type
Contract ()
Duration
not specified
Value
£25K
Sector
MISCELLANEOUS
Published
10 Oct 2025
Delivery
not specified
Deadline
n/a

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The Customer Operations Team has identified the requirement for a software that accurately reflect the results of the Service Quality Regime (SQR) audits and real time notifications to the action owners to rectify defects in the Time to Fix (TTF). The app will also flag ‘jobs’ that have passed the deadline for necessary follow up action. The Service Quality Regime (SQR) is critical to maintaining the condition of at station and on board assets with periodic inspections carried out, which audit the customer facing touchpoints across the network and onboard all our fleet. The Time to Fix (TTF) is then recorded and measured.

Award Detail

1 Advanced New Technology (Nutley)
  • SQR System App
  • Reference: 1
  • Value: £25,007

CPV Codes

  • None found

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains