Ticket Vending Machines (Retail Systems)

Concepts

• sunderland
• ticket vending machines
• retail systems
• 80 ticket vending machines
• ticket
• vending
• retail
• machines
• additional requirements
• the existing service level agreements

Location

Description

Chiltern owns and operates 80 Ticket Vending Machines (TVMs) across the stations it operates. This direct award agreement is with the existing supplier who built, installed and maintained the TVMs, and is for the continued maintenance only of the existing TVMs. In addition to the existing service level agreements, which we intend to keep as is, a number of additional requirements have been proposed.

Award Detail

CPV Codes

• None found

Legal Justification

The supplier is the only supplier who can maintain the TVMs as it holds the intellectual property rights which are required to be able to maintain the TVMs. The TVMs are mid-life (and not life expired) and therefore significant capex investment would be required in order to procure new TVMS which could be maintained by an alternative suppliers. As a result, there is no reasonable alternative available.

Other Information

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