Docklands Light Railway Technical Support and Spares Agreement

A Contract Award Notice
by TRANSPORT FOR LONDON

Source: Find a Tender
Type: Contract ()
Duration: not specified
Value: £4M

Sector: MISCELLANEOUS
Published: 27 Oct 2025
Delivery: not specified
Deadline: n/a

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

Transport for London London

1 supplier

Hitachi Rail GTS London

Description

Technical support and spares provision for the signalling system deployed on the Docklands Light Railway network. The Contract length will be 3 years with an option to extend by up to 1 year. The scope of the Service provisions includes: - Hitachi technical office support - Seltrac Failure Notice investigations - Maintenance support - System Monitoring - Technical Training and Mentoring - Spares and Repairs Service - Asset life roadmap support - Obsolescence management support - Cyber security provisions.

Award Detail

1	Hitachi Rail GTS (London) Reference: 1 Value: £3,574,097

CPV Codes

None found

Legal Justification

The reasons for a single source award pursuant to the direct award justifications set out in paragraph 5 of Schedule 5 of the Procurement Act 2023 are as follows: 1. Hitachi is the only supplier capable of providing the required services to maintain the DLR signalling system as they own the intellectual property rights (IPR) in that system, including the hardware and software for all signalling sub-systems. 2. The DLR signalling system is a bespoke and complex system designed for the DLR. No other operator has the IPR (including access to the source code of the system software), expertise or knowledge required to provide the technical support services for the signalling system. TfL has no contractual right to access the source code for the software and associated IPR. 3. Hitachi will not permit others to access or maintain its software as this would invalidate the safety assurances given by Hitachi, in its capacity as the signalling design authority, that the system is and continues to be fit for purpose and safe to operate. 4. For the reasons explained above, there are no reasonable alternatives to the services required from Hitachi under the support agreement.