Southwark Wellbeing Hub

Concepts

• community health
• southwark wellbeing hub
• southwark resource centre
• southwark council
• wellbeing services
• southwark
• hub
• wellbeing
• adult social care
• community care development

Location

Description

Overview Southwark Council and NHS South East London ICB are seeking a lead provider to deliver the Southwark Wellbeing Hub, a borough-wide mental health and wellbeing support service. The Southwark Wellbeing Hub is a key part of Southwark's integrated care system, offering accessible, culturally competent, and community-led support to adult residents experiencing low to moderate mental health needs. The recommissioned service will operate across a physical hub in the Southwark Resource Centre, multiple satellite 'spoke sites', and outreach settings. The service will deliver six core work packages: 1. Information, Advice and Guidance (IAG) 2. Group Work 3. Peer Support 4. One-to-One Support (including specialist roles) 5. Front Door to Adult Social Care 6. Bespoke Counselling Intervention for Global Majority Communities Key features: • Hub-and-spoke model based at Southwark Resource Centre with satellite delivery across five neighbourhoods. • Multidisciplinary workforce including specialist keyworkers and counsellors. • Subcontracting encouraged to grassroots and community organisations. • Ringfenced funding of £100,000-£120,000 per annum for culturally competent counselling for global majority communities. • Integration with borough transformation programmes, including Integrated Neighbourhood Teams (INTs), SLAM's Community Care Development, and Adult Social Care. • Robust CRM and outcome monitoring aligned with KPIs. Eligibility to tender: This opportunity is open to: • Voluntary and community sector organisations • NHS and statutory providers • Social enterprises • Consortia or partnerships (with a designated lead provider) Providers must demonstrate: • Experience in delivering mental health and wellbeing services • Commitment to equity, inclusion, and anti-racist practice • Capacity to manage subcontracting and multi-site delivery • Strong governance, safeguarding, and data systems Contract Value Annual contract Value - £751,146 Contract Value over three years - £2,253,437 Contract Value over five years - £3,755,728 Please note that the financial envelope is inclusive of all costs (contract is exempt from VAT). Procurement process The procurement will follow a competitive process under the Procurement Act 2023, using a lead provider model. The Invitation to Tender questions will assess service model, mobilisation, workforce, community partnerships, outcome monitoring, and social value. Shortlisted bidders will be invited to present to a panel of professionals and/or experts by experience. The Procurement is being managed by the NHS London Commercial Hub (NHS LCH) hosted by NEL ICB, on behalf of the Authority, in connection with a competitive tendering procedure via an "open procedure" under the Procurement Act 2023 ("the Regulation").

Renewal Options

The Contract will commence on 01 June 2026 for an initial period of three years. The Contract may be extended for an additional period of one year and a further one year at the sole discretion of the Authority (3 + 1 + 1 years in total).

Award Criteria

CPV Codes

• 85323000 - Community health services

Indicators

• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **