Provision of HR website and associated services

Concepts

• west malling
• website content
• website performance tracking
• service visibility
• hr website
• efficient lead management
• marketing campaigns
• sales
• marketing
• campaign analytics

Location

Description

Procurement of a cloud-based sales, marketing, and customer relationship management (CRM) platform incorporating an integrated content management system (CMS). Required to manage marketing campaigns, capture and track sales leads, automate communications, and host and maintain website content. Within this procurement, the system supports the organisation’s sales and marketing functions by providing a secure, GDPR-compliant, all-in-one platform that enables efficient lead management, campaign analytics, and website performance tracking. This ensures a consistent, data-driven approach to customer engagement, enhances service visibility, and improves value for money through automation and integration across marketing and sales processes.

Award Detail

CPV Codes

• None found

Legal Justification

HR Connect entered into a contractual relationship with HubSpot for a two-year period in September 2023, which expire in September 2025. The current system is continuing to be embedded within the business and currently meets the needs of the business. Due to the expiry of the minimum contract term, quotes were sought from a number of suppliers. Two delivered quotations for services, however a third quote was not received. This will be remediated by starting a process in January 2026 to compliantly secure a provider from September 2026 at the end of the proposed HubSpot contract. The extension is for 12 months, September 2025 to August 2026. A compliant tender process will be conducted in advance of the expiry of the contract in August 2026.

Other Information

To view this notice, please click here: https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=987838242 ** PREVIEW NOTICE, please check Find a Tender for full details. **