Establishment and Management of Water Industry Consumer Panels in England and Wales

Concepts

• birmingham
• water consumers
• domestic water consumers
• water companies
• vulnerable consumers
• consumers
• wastewater consumers
• domestic water
• 16 independent water industry consumer panels
• each water company

Location

Description

CCW intends to appoint a Supplier to establish, manage and operate 16 independent water industry consumer panels across England and Wales; one panel for each water company in accordance with the Water (Special Measures) Act 2025 . These panels will consist of domestic water and wastewater consumers. They will be used to provide regular feedback on the performance of water companies and other issues of concern to water consumers such as value for money, billing, environmental concerns and support for vulnerable consumers. The panels will engender an understanding of consumer's views on issues of concern to domestic water consumers and identify service improvements consumers want from water companies.

Award Detail

CPV Codes

• None found

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **