Information Systems Services Framework Agreement
A Addendum Notice
by NORTHERN POWERGRID (NORTHEAST) PLC
- Source
- Find a Tender
- Type
- Framework (Services)
- Duration
- 3 year
- Value
- £379M
- Sector
- TECHNOLOGY
- Published
- 13 Nov 2025
- Delivery
- 01 May 2026 to 30 Apr 2029
- Deadline
- n/a
Concepts
- information technology
- newcastle upon tyne
- information system services framework agreement
- information systems services framework agreement
- usual" managed services
- technical services
- transformation services
- testing services lots
- an information system services framework agreement
- all regulated business digital, cyber, and managed service requirements
Location
United Kingdom:
1 buyer
- Northern Powergrid Northeast Newcastle upon Tyne
Description
Northern Powergrid is looking to establish an Information System Services Framework Agreement that will deliver all regulated business digital, cyber, and managed service requirements across the following ten Lots: 1. Infrastructure Operations 2. Application Operations 3. End User Computing 4. Cyber Operations 5. Service Integration 6. Oracle 7. Technical Services 8. Transformation Services 9. Platform Engineering 10. Testing Services Lots 1 to 6 (inclusive) are "business as usual" managed services. Lots 7 to 10 (inclusive) are future requirements that are required to respond to our evolving industry.
Lot Division
| 1 | Infrastructure Operations
Provision of infrastructure operation services, including but not limited to data centre services, data centre networking, infrastructure security services, and business continuity. Award Criteria
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| 2 | Application Operations
Provision of application operation services including but not limited to application maintenance and support, service deployment and decommissioning, lifecycle management, application security services, and business continuity. Award Criteria
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| 3 | End User Experience
Provision of end user experience services including but not limited to service desk, end user compute, and Teams rooms. Award Criteria
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| 4 | Cyber Operations
Provision of cyber operation services including but not limited to security testing, security incident response, business continuity, and crypto management. Award Criteria
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| 5 | Service Integration
Provision of service integration services including but not limited to service operation, continual service improvement, eco-system vendor management, and service quality. Award Criteria
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| 6 | Oracle
Provision of Oracle services including but not limited to application support, annual upgrades, vulnerability management, and platform/cloud management. Award Criteria
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| 7 | Technical Services
Provision of technical services including but not limited to governance, demand management, dispute resolution, and service level agreement management. Award Criteria
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| 8 | Transformation Services
Provision of transformation services including but not limited to programme and project delivery services, technical delivery services, system integration, and data/business analysis. Award Criteria
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| 9 | Platform Engineering
Provision of platform engineering services including but not limited to platform engineering and automation, cloud and hybrid integration, developer enablement, development, security & operations and compliance, Observability and reliability engineering, and platform operations and continuous improvement. Award Criteria
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| 10 | Testing Services
Provision of testing services including but not limited to test service set-up and governance, functional testing services, performance and load testing, integration testing, data testing services, and compatibility testing. Award Criteria
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Renewal Options
The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
CPV Codes
- 72000000 - IT services: consulting, software development, Internet and support
Indicators
- This is a recurring contract.
- Options are available.
- Renewals are available.
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-05d028
- FTS 073727-2025