Shopmobility and Demand Responsive Transport Services

A Tender Notice
by PLYMOUTH CITY COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
3 year
Value
£457K
Sector
TRANSPORT
Published
19 Nov 2025
Delivery
01 Apr 2026 to 31 Mar 2029
Deadline
15 Dec 2025 12:00

Concepts

Location

Plymouth:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Plymouth City Council ("The Authority") is seeking to appoint a suitably experienced and capable Supplier to deliver a range of accessible transport services within the city of Plymouth. These services include the provision of Shopmobility, Demand Responsive Transport (DRT), and a Community Car Scheme. The successful Supplier will be expected to deliver the following core services: 1. Shopmobility Services Shopmobility enables residents and visitors with mobility impairments to access Plymouth city centre by providing the hire of manual wheelchairs and electric scooters. The service operates from a central base located on the ground floor of the Mayflower East Car Park, Mayflower Street, Plymouth, PL1 1QJ. 2. Demand Responsive Transport (Dial-a-Ride) This door-to-door transport service is designed for Plymouth residents who are eligible for a concessionary bus pass and who are unable to access conventional public transport due to mobility or accessibility challenges. 3. Community Car Scheme A not-for-profit car-sharing initiative that supports residents with mobility issues in accessing essential services and facilities across Plymouth. The scheme is operated by volunteer drivers using their own vehicles. The Authority is committed to ensuring these services remain accessible, reliable, and responsive to the needs of Plymouth's residents and visitors. The appointed Supplier will be expected to demonstrate a strong understanding of inclusive transport, community engagement, and service innovation, while delivering high-quality, customer-focused services.

Renewal Options

The Authority reserves the right to extend the contract for one additional period of up to 2 years beyond the initial 3-year term. This option may be exercised based on satisfactory supplier performance and continued budget availability.

Award Criteria

Method Statements The sub-weightings of individual method statement questions are set out within the Procurement Documents
Total Tender Sum Based on the Total Cost for All Years to provide the minimum services as set out within the specification (excluding VAT), and excluding TUPE costs.
Social Value Total Social Value Commitment (£) - 5% Social Value Method Statement - 5%

CPV Codes

  • 60112000 - Public road transport services
  • 60120000 - Taxi services
  • 60130000 - Special-purpose road passenger-transport services
  • 98000000 - Other community, social and personal services

Indicators

  • This is a recurring contract.
  • Options are available.
  • Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains