Social Media CRM Tool

Concepts

• newcastle
• information technology
• social media crm tool
• social media monitoring tool - off
• social media
• corporate social media accounts
• social media crm
• tool
• call of contract
• large volumes of queries

Location

Description

Call of contract for Social Media Monitoring Tool - off-the-shelf" tool that can provide both social media CRM and engagement monitoring to enable us to effectively handle large volumes of queries received through our corporate social media accounts, and to track and evaluate the success of our proactive engagement activities on social media. This procurement was undertaken via Crown Commercial G Cloud 13 RM1557.13 - Lot 2 Cloud Services The contract is awarded for 24 months with no option to extend Total awarded value is the maximum of all charges. Contract reference: CQC EP&S 033

Award Detail

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• Contract is suitable for SMEs.

Other Information

Gcloud-13-Call-Off-Contract-v3.0 FINAL REDACTED Gcloud-13-Call-Off-Contract-v3.0 FINAL REDACTED.pdf