Hertfordshire Telecare Response Service

Concepts

• welfare services
• hertfordshire telecare response service
• supply of a response service
• service users
• letchworth
• hertfordshire county
• hertfordshire tele-healthcare service
• wide response service for monitored service
• hertfordshire tele
• entirety of hertfordshire

Location

East of England:

Description

The Supply of a Response Service to Telecare Service Users.

Total Quantity or Scope

Provision of a Hertfordshire county-wide Response Service for monitored service users on the Hertfordshire Tele-healthcare service within the entirety of Hertfordshire.

Award Detail

CPV Codes

• 85311100 - Welfare services for the elderly

Legal Justification

For unforeseeable events and for reasons of extreme urgency: An open tender procurement was carried out in October 2022, however this was unsuccessful, with no acceptable bids received. The option of running a second procurement exercise was discounted due to time constraints. The reason for the extreme urgency was due to a contract start date of January 2023 being required in order to ensure sufficient mobilisation time before the existing contract expired on 31/03/2023. In addition, the likelihood of a second procurement exercise resulting in a positive outcome was low given the limited interest in the original tender. Negotiations were undertaken with 3 existing providers. 2 suppliers either failed to produce a service delivery option within the budget envelope, or failed to engage with the process to the degree necessary to demonstrate Best Value for Money. Only one existing provider offered to perform the service within the Budget Envelope and at the Quality Level required.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **