Video Carephones and Virtual Care Agency

Concepts

• health and social work
• norwich
• information technology
• telecommunications equipment

Location

Norfolk

Description

Norfolk County has awarded a contract for the following;• Software and the infrastructure support for 200 Video Carephone devices to be used in the Community (including ongoing support for the existing devices currently being used). The infrastructure support to include the following;o Set up of devices for individual people (and dealing with any returns and recycling of devices)o Training of key stakeholders in the use of the deviceso Data and reporting on device usage• Delivery of a virtual Care agency support (non CQC regulated activity) for up to 100 people initially but with the ability to support more if demand and devices allow.

Total Quantity or Scope

Norfolk County Council has awarded a contract for the following;• Software and the infrastructure support for 200 Video Carephone devices to be used in the Community (including ongoing support for the existing devices currently being used). … Additional information: The value stated in this notice is exclusive of VAT and does not take into account extra devices or virtual care calls the Council is allowed to purchase under this contract.

Award Detail

Renewal Options

The Council reserves the right to increase the numbers of users of the service and the number of devices required as set out in the procurement documents.

Award Criteria

CPV Codes

• 85000000 - Health and social work services
• 72000000 - IT services: consulting, software development, Internet and support
• 32500000 - Telecommunications equipment and supplies

Indicators

• Options are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **