Marketing Suite (TPR Comms management platform)

Concepts

• brighton
• software package
• tpr comms
• marketing suite (tpr comms management platform
• tpr
• tprs automatic enrolment (ae) comms team
• marketing
• platform
• management
• comms

Location

South East England: Brighton

Description

The Pensions Regulator requires a marketing suite (a SaaS based platform/solution to replace the current solution architecture) which TPR's Automatic Enrolment (AE) Comms team can use to create, edit, publish and produce all official direct to employer outbound email, whitemail and SMS.

Total Quantity or Scope

See II.1.4. For further information please refer to the Guidance document uploaded on the e-Sourcing portal, for access please refer to instructions in VI.3. Additional information: Please note the estimated value shown here is per annum, this does not include the Implementation Period. More detail can be found in the procurement documents.

Renewal Options

A maximum of 2 x 12 month optional extension periods, subject to Supplier agreement. The Start and End dates above include an implementation period which will run from the 23/06/2025 - 30/06/2026.

CPV Codes

• 48000000 - Software package and information systems

Indicators

• This is a recurring contract.
• Options are available.
• Renewals are available.
• Professional qualifications are sought.

Other Information

The marketing suite also needs to allow users to segment the email, whitemail and SMS templates into various mailing lists which then can be used to design, execute and monitor workflow funnels for all files. Please note that whilst initially the team using this solution will be TPR's AE Comms team, there is the possibility that the solution will be adopted by additional TPR teams during the Contract Period. The suite must process data selections from TPR's CRM system which is currently Microsoft Dynamics 365 (please note TPR's CRM solution may change during the Contract Period) which create files that are processed both manually and in an automated fashion to TPR's communication channel provider(s). The file processing must take place in a timely fashion running in real time and to ensure TPR's communication channel provider(s) can issue communications according to agreed scheduling. More information is available within the procurement documents. ** PREVIEW NOTICE, please check Find a Tender for full details. ** All companies wishing to take part in this opportunity must confirm to the following email address that they are registered on our e-Sourcing portal in order to be given access the procurement documents. In your confirmation you must include, the reference number TPR1594 in the subject line of the email, the company name you have registered with, the email address and the contact name linked to the account. acommercial@tpr.gov.uk To register: 1. Follow the link here: https://thepensionsregulator.bravosolution.co.uk/web/login.shtml 2. Click 'Register Now' (this is only required once) 3. Accept the terms and conditions and click 'Continue' 4. Enter your business and user details 5. Note the username you chose and click 'Save' when complete 6. You will shortly receive an email with your unique password (please keep this secure). Please note, more than one email address can be added to enable multiple users to receive notifications from the portal.