CFRS Critical Mobilising System & Equipment Support SLA

A Pre-Procurement Notice
by CORNWALL COUNCIL

Source
Contracts Finder
Type
Future Contract ()
Duration
3 year
Value
£145K
Sector
DEFENCE
Published
13 Aug 2025
Delivery
30 Sep 2025 to 29 Sep 2028
Deadline
13 Nov 2025 23:59

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

This contract covers the provision of critical maintenance and out of hours support for the alerting and mobilising technologies across all of Cornwall's 31 Fire Stations and  9x Remote Sites, including Fire HQ.  This includes bespoke fire equipment and technology that are critical to the fire service incident response management capability that ensures the right resources are mobilised as quickly as possible to the correct location. To include: Fire Station - Alerting and mobilising equipment - hardware and software issues, GD92 / MG4 Principles (Emergency Communications Protocol) (Fire Service) Firecoder installation/swap-outs using appropriate configuration files. Power Supply Unit failures, testing and swap-outs (Fire Service) RPT1102 Transmitter Programming, testing and swap-outs 4g bearer alerting support, break/fix, e.g. Cradlepoints (IBR1700) faults/fixes Airwave Radio 'Plug and Play' across various SAN equipment. E.g. SAN J 70x Win11 Ruggedized Win11 Mobile Data Terminals used across the services vehicle fleet. Diagnostics and support for bespoke fire service risk management software that underpin the services incident operations. E.g. Airbus SafeCommand Provide triage support in collaboration with Critical Control for 1st and 2nd line diagnostics Coordinate PAT Testing of the alerting equipment across all 31 fire stations and 9 remote sites. Due to the nature of the work we need the suppliers to be local to Cornwall.

CPV Codes

  • 35000000 - Security, fire-fighting, police and defence equipment

Indicators

  • Contract is suitable for SMEs.

Reference

Domains