Insourcing of First Outpatient Appointments - North Wales

Concepts

• cardiff
• health services
• north wales
• first outpatient appointments
• first
• appointments
• insourcing
• wales
• outpatient
• hospital services

Location

Betsi Cadwaladr University Health Board

Description

This notice is to award a contract based on a framework agreement with a competition, a mini-competition has been conducted under NHS Wales Shared Services Partnership Framework Agreement for Outsourcing / Insourcing of Clinical, Surgical & Diagnostic Services Reference Number: PRO-OJEULT-50776. This mini-competition was run to establish a contract to cover Insourcing to support the delivery of First Outpatient Appointments across North Wales in Betsi Cadwaladr University Health Board between August 2025 and end March 2026. The service is expected to be delivered regularly at Weekends (Saturday and Sunday) between the hours of 8am and 6pm during the period, but there must be ability to deliver in evenings where requested and provision of facilities allows. The service will be delivered within the geographical areas of Betsi Cadwaladr University Health Board. The Health Board will book patients and manage lists, but the provider will provide medical secretary support for the activity, as well as a Nurse/HCA. This is a new service and provider for the delivery of this service.

Ammendments to Previous Notice

Award Detail

CPV Codes

• 85100000 - Health services
• 85111000 - Hospital services

Indicators

• Contract modified due to additional needs.

Legal Justification

Call off from a framework agreement with a competition confirmation of contract award notice, for the avoidance of doubt, this notice does not represent a modification of contract.

Other Information

This is a Provider Selection Regime Wales (PSR Wales) confirmation of contract award notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. The publication of this notice marks the award to a provider under a framework agreement call off with a competition, this notice serves as an award of contract under the PSR Wales. - Contract was awarded 29th August 2025, the period of the contract will run from the date of contract signature to 31st March 2026; - The award decision makers are relevant staff from health organisations involved in the provider selection process, these include the roles of Director of Transformation, Chief Operating Officer, and National Clinical Lead.; - No providers were excluded from this procurement process; - No conflicts of interest were declared or identified as part of the conflicts assessment process. (WA Ref:155179)