Cloud - Based Computerised Maintenance Management System

A Tender Notice
by NATIONAL LIBRARY OF SCOTLAND

Source
Find a Tender
Type
Contract (Supply)
Duration
3 year
Value
250K
Sector
TECHNOLOGY
Published
04 Sep 2025
Delivery
To 07 Oct 2028 (est.)
Deadline
08 Oct 2025 12:00

Concepts

Location

57 George IV Bridge, Edinburgh EH1 1EW

Geochart for 2 buyers and 0 suppliers

Description

The National Library of Scotland ("the Library") is seeking to purchase of a cloud-based Computerised Maintenance Management System (CMMS) including data migration, implementation, training and service support to improve information management of its Estate Team operations, streamline of processes and enhance business efficiencies. The Library is adopting a cloud-first approach and is therefore seeking a fully hosted SaaS (Software as a Service) solution, accessed through web browser and mobile devices to meet the Library’s needs. The Library expects no on-premise installation.

Total Quantity or Scope

The National Library of Scotland (the Library) is seeking to purchase of a cloud-based Computerised Maintenance Management System (CMMS) including data migration, implementation, training and service support to improve information management of its Estate Team operations, streamline of processes and enhance business efficiencies. … The new CMMS will be able to mange all of the Library's premises including 4 sites in Edinburgh and 2 sites in Glasgow. The required CMMS solution is expected to provide functionalities to assist the Library to achieve the following objectives: - Reduce the time staff and managers spend running maintenance operations by streamlining processes. - Provide clear reports, allowing the maintenance manager to keep track of spending and ensure money is used wisely. - Enable staff, contractors, and users to easily report problems and see how repairs are progressing. - Track jobs by time and cost, enabling clear understanding of how long things take and how much they cost. - Report on performance to help improve services. - Provide information that helps prove value for money to the Library and its Board. - Connect with smart devices and cloud-based systems to improve automation and data sharing.

Renewal Options

3 x 24 months

Award Criteria

Technical 60.0
PRICE 40.0

CPV Codes

  • 48420000 - Facilities management software package and software package suite
  • 48100000 - Industry specific software package

Indicators

  • An E-Auction may be used.
  • Bids should cover the whole contract.
  • This is a recurring contract.
  • Renewals are available.
  • Financial restrictions apply.
  • Performance considerations apply.
  • Professional qualifications are sought.
  • Award on basis of price.

Other Information

N/A This tender process will comprise of 2 stages where, following the initial evaluation of the tender responses, the tenderers will be invited to a demonstration stage. Findings from the demonstration stage will be used to verify Tenderer’s scored written responses, including pass / fail responses, and will form part of the overall Quality score. Scores from written responses may be adjusted accordingly where applicable. The Library is not bound to accept the lowest or any submission. Form of Contract - the successful tenderer will be required to enter into a formal contract in the form as detailed in ITT. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=808881. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:808881 ) Download the copy of the online SPD document here (to be completed online through postbox submission): https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=808881 NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=808881. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-pr... A summary of the expected community benefits has been provided as follows: Tenderers must provide their approach to community benefits including economic as part of the delivery of this contract. The winning Tenderer will be required to discuss the content of their community benefit proposal with the Library and agree a plan for the delivery of the agreed community benefits which will become a condition of the contract. The proposal must be measurable and reportable to the Library throughout the duration of this contract. (SC Ref:808881) Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=808881

Reference

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